Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
4K blu ray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They tryed to get my 4 k blu ray player back up and running. It went well. They listen to what u say. Very helpful
I would recommend this to a friendRated 5 out of 5 stars
HOOAH! SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always GREAT CUSTOMER SERVICE! They know what they are doing& trouble shooting! My living room Sounds like at the Theather!
I would recommend this to a friendRated 5 out of 5 stars
Love the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional,solved issue expediently in a timely manner. Love the Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review of the key squad is right on point they know what they're doing to come in they do it and that's it I recommend them 10
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV improvements.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gave us an appointment convenient to us, were on time, got everything set up and we are good to go. Very please with the service
I would recommend this to a friendRated 5 out of 5 stars
Geek squad and the new remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were awesome. They activated the new remote. They also demonstrated Howe to use it.
I would recommend this to a friendRated 5 out of 5 stars
Solution by telephone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The solution to my difficulties was able to be handled by telephone. Agent as professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
geek squad got up and running
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable. No additional charges. Mike, Grapevine store mgr. is first rate. He called me several times and kept me updated on appts. Up and beyond service from geek squad and Mike the store manager.
I would recommend this to a friendRated 5 out of 5 stars
Very Knowledgeable Tech's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was helpful in directing me in taking the right steps in order to fix our issue's without having to make a house call saving time and money for all.
I would recommend this to a friendRated 5 out of 5 stars
Prepared technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prepared, knowledgeable, thorough, and patient technician with a freindly customer service oriented attitude.
I would recommend this to a friendRated 3 out of 5 stars
Dissapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity of the Sony is beautiful. However, since the screen is wide, the people look heavier on most channels. Also, I have no idea how to use the two sites that are free. Was told I had a sleep control which doesn't seem to work, & was told the remote should light up, which it doesn't. Will have to call Geek squad & have someone else come & correct things.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad wired and connected our system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very prompt, courteous and efficient. Oh, and he didn't make us feel like a couple of dummies!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the professionalism of the "Geek" who helped me!
I would recommend this to a friendRated 5 out of 5 stars
Installed on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technical support service. Friendly professional very acknowledgeable Asked me questions. Very happy and glad they whete able to fix the problems
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my surround connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, effective & relatively quick troubleshooting to remedy my surround sound system going into “speaker protection” mode
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad svc call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad is awesome !!!!! It was determined my tv needs to be replaced (7+ yrs old). I will be shopping for a new tv in the near future.
I would recommend this to a friendRated 5 out of 5 stars
NaomiCarroll
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service delivery, efficient, consistent, and professional staff. On each occasion I requested in-home service, your technician(s) always have been able to bring about resolution(s).
I would recommend this to a friendRated 5 out of 5 stars
Service oriented all the way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to my home were timely, courteous & talented. The issue was resolved! Thanks Best Buy & Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
MISSION ACCOMPLISHED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GUY WERE PLEASABT ABNDPROFESSIIONAL. THEY QUICKLY AND TOTALLY RESOLVED EACH OF MY ISSUES.. I WAS EXTREMELY PLEASED!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resetting my Bose soundbar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent showed me how to reset my Bose soundbar settings for TV audio sound. He was professional and knowledgeable. Great job.
I would recommend this to a friend