Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Resolved Our Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our agent quickly resolved our technical issue. He was very professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved problem with sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed the problem with our soundbar and showed us how to do it in case it happens again.
I would recommend this to a friendRated 5 out of 5 stars
HOOAH! SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always GREAT CUSTOMER SERVICE! They know what they are doing& trouble shooting! My living room Sounds like at the Theather!
I would recommend this to a friendRated 5 out of 5 stars
Exceeded expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Squad members (6) have been out several times. each visit they have been professional and a pleasure to do business with.
I would recommend this to a friendRated 5 out of 5 stars
They're the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once again, Phil from the Geek Squad does a superb job. They wall-mounted the bracket, installed the TV along with speaker and subwoofer, hid the wires and we couldn't be happier.
I would recommend this to a friendRated 4 out of 5 stars
TV sound system consultation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.corrected home theatre sound system wire connections and consulted other amplifier options
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always helpful in helping me solve the problem Never long wait to reach them
I would recommend this to a friendRated 5 out of 5 stars
Fast and accurate services!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes they connected my tv, my printer and my cell phone what a problem popped up.
I would recommend this to a friendRated 5 out of 5 stars
Excellent employee!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our new equipment was very professional and knowledgeable. He was polite and courteous!
I would recommend this to a friendRated 5 out of 5 stars
Everything was as hoped for
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always happy with the service. Nice knowing everything is covered and fixed professionally and quick.
I would recommend this to a friendRated 5 out of 5 stars
Solution experts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians listened to my concerns, checked the system and resolved my issue in less time than it took to schedule the appointment.
I would recommend this to a friendRated 5 out of 5 stars
MISSION ACCOMPLISHED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE GUY WERE PLEASABT ABNDPROFESSIIONAL. THEY QUICKLY AND TOTALLY RESOLVED EACH OF MY ISSUES.. I WAS EXTREMELY PLEASED!!
I would recommend this to a friendRated 4 out of 5 stars
Cable Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reactivated TV Modem Comcast Cable Connection living room
I would recommend this to a friendRated 5 out of 5 stars
Doris W -Geek Squad installed TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome. I trust them to always do a perfect job.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service , on time did the work needed and was knowlagable .
I would recommend this to a friendRated 5 out of 5 stars
Good job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love geek squad. Smart, good people! I depend on them for all my tech needs
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone from the sales people to the delivery and installers at Best Buy were wonderful went out of their way to make sure everything was up to our satisfaction courteous kind and extremely helpful thanks to all we will recommend you anytime thanks again
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review of the key squad is right on point they know what they're doing to come in they do it and that's it I recommend them 10
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my surround connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, effective & relatively quick troubleshooting to remedy my surround sound system going into “speaker protection” mode
I would recommend this to a friendRated 5 out of 5 stars
Best Service Ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and guidance. So happy to understand more about how to operate our system.
I would recommend this to a friend