Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having signed up for the Geek Squad was the best thing I ever did. It’s paid for itself over and over. Great service too !
I would recommend this to a friendRated 4 out of 5 stars
Geeksquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shower professionalism and work on time bit a bit expensive to repair despite the insurance
I would recommend this to a friendRated 5 out of 5 stars
Love the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service & friendly. They were on time & solve the problem immediately.
I would recommend this to a friendRated 5 out of 5 stars
It won’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very professional, knowledgeable and friendly. They handled the issues they could quickly and ordered the parts for a subsequent visit.
I would recommend this to a friendRated 5 out of 5 stars
LG 55" hime install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Far professional job...installing and showing how all parts eork...particularly the LG remote...much different than the ROKU and Samsung.
I would recommend this to a friendRated 5 out of 5 stars
Fixed devices that went off line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They where quick,courteous,friendly,funny and explained things has they went along, was very very happy with Gustavo and Nick
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my equipment and TV quickly a
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a excellent job of installing my TV. Also all the devices and set up all my premium channels to the best employees you have.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed new remote quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new remote. They set it up on no time. Were very friendly and polite.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and competent techs who went the extra mile to make the system work and explain who to operate the system
I would recommend this to a friendRated 5 out of 5 stars
Repaired my home theater audio quickly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very professional, arriving on time and communicating well. I have a complicated home AV set up, and he did a good job assessing what I had, and the steps need to correct the audio problem I was having.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The showed up on time. Were very professional and were able to get the sound bar reinstalled and working very quickly..
I would recommend this to a friendRated 5 out of 5 stars
Screen Mirroring to Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel not only took care of my screen mirroring problem, but also fixed a google home connection problem with lights and robot vacuum.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent knows what he’s doing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Will Blackthorn, did a superb job of connecting and explaining the home theater streaming viewing process.
I would recommend this to a friendRated 4 out of 5 stars
Fixing my iphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was amazing. Much more so than the others who walk away when you’re half finished
I would recommend this to a friendRated 5 out of 5 stars
fantastic . tweak the tv,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic, i had tweaked the antena/settings and did not know how to fix it. Boys came in with mask gloves, disinfectant, found the problem, fixed it. polite young me very knowlegeable. super professional
I would recommend this to a friendRated 5 out of 5 stars
WiFi issue resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was wonderful. He went above and beyond to get the best result for us. We are VERY PLEASED with the help we got from James.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped this time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was shown the correct way and the issue which was my Ring camera being charged and the tool I needed to unscrew it to be charged.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved problem with sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They fixed the problem with our soundbar and showed us how to do it in case it happens again.
I would recommend this to a friendRated 5 out of 5 stars
Young professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Advised arrival time, arrived as promised, friendly AND fast, cleaned up. Geek Squad made final choice of vendor.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad- The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job with the installation and walked me through the equipment, and got everything up and running. Very polite and professional.
I would recommend this to a friend