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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 180 Showing 3,581-3,600 of 9,590 reviews

  • Young professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advised arrival time, arrived as promised, friendly AND fast, cleaned up. Geek Squad made final choice of vendor.

    I would recommend this to a friend

  • Home Theater installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and competent techs who went the extra mile to make the system work and explain who to operate the system

    I would recommend this to a friend

  • Geek Squad agent knows what he’s doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Will Blackthorn, did a superb job of connecting and explaining the home theater streaming viewing process.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having signed up for the Geek Squad was the best thing I ever did. It’s paid for itself over and over. Great service too !

    I would recommend this to a friend

  • Sony x85j

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent i think his name was Todd, was great. He provided us with updates. Was on time. Answered all of your questions. He stayed until we were happy.

    I would recommend this to a friend

  • the manager of the geek aquad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this review is for the geek squad in Lubbock store. you have a bunch of excellent people there, hard working and greatly patient and calm even under great pressure from inpatient customers.

    I would recommend this to a friend

  • Unscrambled my remotes and home theater and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claire is great and so easy to work with! Invited me to call her if I have any questions or trouble :-)

    I would recommend this to a friend

  • Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The showed up on time. Were very professional and were able to get the sound bar reinstalled and working very quickly..

    I would recommend this to a friend

  • Great Attitude, Knowledge and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris and Sam went above and beyond in assisting with troubleshooting, explaining and assistance in a new purchase. Exceptional customer service.

    I would recommend this to a friend

  • Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did well trouble shooting the software updates needed for out tv

    I would recommend this to a friend

  • Trouble shooting headphone hookup to TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Very knowledgeable and professional.

    I would recommend this to a friend

  • good job getting my TVs hung and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent. Kudos to Tyler, Cameron, and I didn't catch the other guys name. They worked hard and got everything done

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a number things that weren’t working properly and these guys were excellent. The didn’t shortcut anything. They stayed with it until they identified and solved the problem.

    I would recommend this to a friend

  • Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent "T" was very helpful and got everything situated for us and even organized all the wires and plugs for us.

    I would recommend this to a friend

  • Chris replaced a subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very thorough and knowledgeable regarding our systems. He took the time to assure that all systems in our home were programmed for maximum enjoyment!! He has 8 years with the GS make sure he has 9.

    I would recommend this to a friend

  • Very Knowledgeable Tech's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful in directing me in taking the right steps in order to fix our issue's without having to make a house call saving time and money for all.

    I would recommend this to a friend

  • My refrigerator service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Michael was outstanding. He's very communicative, knowledgeable and professional.

    I would recommend this to a friend

  • Geek Squad installed my sound bar with care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung sound bar works very well with my TV. It makes a huge difference in the room in hearing the words much more clearly. It was a wise purchase.

    I would recommend this to a friend

  • Fixed devices that went off line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where quick,courteous,friendly,funny and explained things has they went along, was very very happy with Gustavo and Nick

    I would recommend this to a friend

  • Installed on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technical support service. Friendly professional very acknowledgeable Asked me questions. Very happy and glad they whete able to fix the problems

    I would recommend this to a friend
Page 180, Showing 3,581-3,600 of 9,590 reviews
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