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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 9,590 reviews

  • Screen Mirroring to Fire TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel not only took care of my screen mirroring problem, but also fixed a google home connection problem with lights and robot vacuum.

    I would recommend this to a friend

  • Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the Geek Squad guys that helped with trouble shooting a poor connection of a speaker cable. Showed up on time and guys were able to diagnose problem right away. They explained how to connect future speakers and components and room layouts. Very happy

    I would recommend this to a friend

  • assessed tv sound bar issue

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent showed up on time and assessed the issue immediately.

    I would recommend this to a friend

  • Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at geek squad were so helpful n very accomodating. Thank you for excellent service.

    I would recommend this to a friend

  • TV problem solving

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered and problems solved by Mark in a very patient and clear way

    I would recommend this to a friend

  • Happy wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy with the results and that says it all.

    I would recommend this to a friend

  • OK

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS STILL ACTING UP GREAT JOB HAD COMING TO FIX PROBLEM

    I would recommend this to a friend

  • Geek squad repaired my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repair man was a great communicator and repaired t.v. In a timely manner.

    I would recommend this to a friend

  • TV & Modem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes all the worry out of setting up my tv! So glad I have the service. Guys are extremely helpful and knowledgeable

    I would recommend this to a friend

  • Problems were promptly identified and fixed.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous service. The issue was with other equipment, which I was then able to get corrected the same day.

    I would recommend this to a friend

  • Home theater repair and set up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gate agents checked all the connections to re-hook up my home theater system with the stereo components necessary

    I would recommend this to a friend

  • Justin with the Geek Squad is excellent.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin instructed me on how to use my television. He is very patient, and I am having good luck.

    I would recommend this to a friend

  • Firestick is great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. I have a special affinity for agent Ryan. Helpful and takes time to educate, the others have too.

    I would recommend this to a friend

  • Geek squad installed home entertainment devices

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent moved all the home entertainment devices into a console. He also reviewed functions of the universal remote with me.

    I would recommend this to a friend

  • Geek Squad repaired our TV in a timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technicians were on-time, service-oriented, and completed the service work in a professional fashion.

    I would recommend this to a friend

  • Knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and a pleasant young man we wouldn’t hesitate to call again if the need

    I would recommend this to a friend

  • Remote control learning

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly courtesy and very helpful in explaining our replacement remote for our tv

    I would recommend this to a friend

  • GOOD TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT DIDN’T TAKE TECH. ADAM TERRY BUT 5 MINS TO FIGURE OUT WHAT MY PROBLEM WAS WITH THE SOUND BAR. THAT 2 OTHER TECH’S COULDN’T OR DIDN’T FIGURE OUT OR FIX. HE MADE SURE EVERYTHING TO CONNECTED AND A ECONS WERE WORKING. GREAT SERVICE AND ON TIME.

    I would recommend this to a friend

  • Cancelled job.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This visit was cancelled as the problem was found to be with the internet system in the Senior Retirement facility where we live.

    I would recommend this to a friend

  • If at first…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members visited various times to fine tune our Sonos system.

    I would recommend this to a friend
Page 183, Showing 3,641-3,660 of 9,590 reviews
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