Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad Logan gave me excellant service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech emplyee very professional. Helped with new phone downloads and teaching me about my phone.
I would recommend this to a friendRated 5 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My appointment went smoothly & my item was chain for repair. It did not take very long to get the paperwork done.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Trouble shooter agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young lady that came out to trouble shoot the issue was great... she was extremely knowable and provided GREAT customer service. Thank you so much - she is a keeper
I would recommend this to a friendRated 4 out of 5 stars
Sound on TV comes and goes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not give up on solving a sound issue on our Samsung TV
I would recommend this to a friendRated 5 out of 5 stars
Honeth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional knowledgeable nice man. On time awesone
I would recommend this to a friendRated 5 out of 5 stars
Geek squad- The Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job with the installation and walked me through the equipment, and got everything up and running. Very polite and professional.
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent connected my LG sound bar to my satisfaction. I am happy with my Geek Squad service. All of the agents are very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
It won’t work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were very professional, knowledgeable and friendly. They handled the issues they could quickly and ordered the parts for a subsequent visit.
I would recommend this to a friendRated 5 out of 5 stars
Excellent, Excellent Service!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathanael Roberts was the most complete geek squad agent I have ever worked with. This guy knew his stuff and made sure I had enough internet speed to fully work the Samsung smart fridge I bought. I enjoy the refrigerator so much more because he taught me how to use it!
I would recommend this to a friendRated 4 out of 5 stars
Regarding my Sony 75” teleision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spoke to them on the phone they were helpful explaine how the process worked and what I needed to do to resolve it
I would recommend this to a friendRated 5 out of 5 stars
Fix TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technique was terrific, knowledgeable. I appreciate it
I would recommend this to a friendRated 5 out of 5 stars
tv help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they helped me with everything i needed. very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Attempted to reset the sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 Geek Squad men were very helpful. They worked for some time to get my soundbar to work properly. After several tries resetting it, they were not able to fix it.
I would recommend this to a friendRated 5 out of 5 stars
Trouble Shoot Sound Surround issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gary and Wayne arrived and did a wonderful job on finding out why my sound system was not operating properly. Problem corrected and I am extremely happy with service. Will definitely call Greek Squad with my next issue. Thanks Gentlemen.
I would recommend this to a friendRated 5 out of 5 stars
programming soundbar and remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar, along with the various remote controls, were installed quickly and professionally. I was impressed and satisfied.
I would recommend this to a friendRated 5 out of 5 stars
soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent did a great job fixing my sound bar and made sure it doesnt keep losing sound
I would recommend this to a friendRated 5 out of 5 stars
Quickly fixed my issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent, Issac Moore, knew exactly my speaker issue and fixed it immediately No more problems. He is very thorough. So respectful.
I would recommend this to a friendRated 5 out of 5 stars
Fixing Audio with a ROKU device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the squad came to fix the audio running through my stereo with a ROKU device. They fixed it easily and were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Did a great job troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable, professional did an excellent job explaining and answering questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad made the complex simple.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great employe. He did a great job installing the two internet pods. He explained everything in depth so I could understand what was done. You need more personal like him .
I would recommend this to a friend