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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 9,590 reviews

  • Theater Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out and resolved my issue with my surround sound system. They were courteous and friendly. Thanks GS

    I would recommend this to a friend

  • Geek squad made the complex simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great employe. He did a great job installing the two internet pods. He explained everything in depth so I could understand what was done. You need more personal like him .

    I would recommend this to a friend

  • Home visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very thorough with troubleshooting our TV.

    I would recommend this to a friend

  • NaomiCarroll

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service delivery, efficient, consistent, and professional staff. On each occasion I requested in-home service, your technician(s) always have been able to bring about resolution(s).

    I would recommend this to a friend

  • Fixed viewing problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and helpful would recommend your services for geek squad. Very pleased and happy.

    I would recommend this to a friend

  • Geek Squad installed our equip quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous, informative and did the job quickly and professionally. Very happy with the results

    I would recommend this to a friend

  • Samsung TV Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been experiencing picture issues with new Samsung 55" TV. Excellent support was provided by Geek Squad to resolve the issue.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional and helpful to explain to me what I needed to do to alleviate my problem

    I would recommend this to a friend

  • Geek Squad took care of PC problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up an in-store appointment for me after having issues resolving my problem over the phone. Once at the store all issues were resolved! I am happy with the results!

    I would recommend this to a friend

  • In store Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that helped me had excellent communication and explaining skills. Told me what I needed and set up my appointment for my laptop that I purchased.

    I would recommend this to a friend

  • Surround sound check

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked surround sound and fixed it in a timely manner

    I would recommend this to a friend

  • Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am well satisfied. I do not have thirty more characters to add to this review. The fact that I gave it five stars should have sufficed.

    I would recommend this to a friend

  • Corrected the Streaming problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent corrected the problem so that the streaming service works efficiently.

    I would recommend this to a friend

  • Geek squad fixed the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad who came to our house to "fix the sound" did a great job and finally got our Sound Around working again.

    I would recommend this to a friend

  • Installed TV, fixed my issues, made my wall bomb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher, my tech gets to the bottom of the problem very quickly, he was very polite and explains things to me and teaches me things, geek squad is the best!!!

    I would recommend this to a friend

  • Geek Squad Team quickly removed unnecessary connec

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team, John and Dustin successfully unhooked wires and cleared out all cable from my television and wall.

    I would recommend this to a friend

  • Quick repair to my remote poblem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly repaired the remote and showed me how to unlock or repair the remote if it happened again.

    I would recommend this to a friend

  • Greek Squad installed my bluetooth tv sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric took the time to do a thorough job and patiently answer my many questions. I am very pleased with the results.

    I would recommend this to a friend

  • Geek Squid installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great and very knowledgeable. Friendly and answered all my questions.

    I would recommend this to a friend

  • On time and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was locked on a screen, plus we couldn't get wireless internet. They got it unlocked and determined that the television had a defective wireless card. Knowledgable, professional and helpful

    I would recommend this to a friend
Page 186, Showing 3,701-3,720 of 9,590 reviews
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