Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service Totally worth it Definitely recommended
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always delivers excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always have had great experiences with the Geek Squad. Most recent trip was to reset Sonos and trouble shoot cable connections. Both issues resolved quickly.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service with problem resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thoughtful and highly capable service provider. Problem resolved effectively. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Google Home set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took the t ime to set up everything and to listen to what I wanted from the equipment.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our equip quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was courteous, informative and did the job quickly and professionally. Very happy with the results
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and helpful to explain to me what I needed to do to alleviate my problem
I would recommend this to a friendRated 5 out of 5 stars
Synching our system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped with synching our system. Very successful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best thing going for those of us who are desperate for help with our computers. The person who helped me was patient, answered all my questions and made sure that I understood everything. Call the Geek Squad for great support!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Problem was fixed quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent at geek squad were so helpful n very accomodating. Thank you for excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Tv sound repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tv wasn’t putting out sound. The tech took care of the problem . He was very thorough with the process. Communicated with me in terms I understood.
I would recommend this to a friendRated 5 out of 5 stars
Fixed it fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service. Found an issue with my new system - an old sub woofer - and resolved an issue that made using our new system problematic at best.
I would recommend this to a friendRated 5 out of 5 stars
System compatibility issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs fixed an issue of compatibility of the Best Buy 4 K with Direct tv
I would recommend this to a friendRated 5 out of 5 stars
Edwin DePena
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edwin DePena of Geek service ,Allentown PA gets 5 stars for a very thoro cleaning of my HP desk top. Edwin was by far the best tech ever from the Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic job by the team .. Got my tv service set up in all rooms, surround sound great and face a great recommendation for better internet to avoid dead spots
I would recommend this to a friendRated 4 out of 5 stars
Resolved the problem but not permanent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was On time , friendly and resolved the issue. However, the problem has occurred again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does it Great...always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys were great. They came in, took care of business, gave me some tips and were done in less time than I had figured. Geek Squad is awesome!
I would recommend this to a friendRated 5 out of 5 stars
Did a great job troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable, professional did an excellent job explaining and answering questions.
I would recommend this to a friendRated 5 out of 5 stars
Fixes should be intuitive..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy to have Geek Squad there when I need them to untangle my tech problems. Fixes should be more intuitive, but they are not...
I would recommend this to a friendRated 5 out of 5 stars
Doris W -Geek Squad installed TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome. I trust them to always do a perfect job.
I would recommend this to a friend