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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 9,590 reviews
  • Cons mentioned:
    Compatibility

    Headphones unable to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were not able to connect new headphones.was told not comparable with my reciever

    I would recommend this to a friend

  • TV Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was outstanding in every way!!! Thank you. You have a great reputation in my neighborhood. Keep up the great work.

    I would recommend this to a friend

  • Smart TV connection issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having an issue with the Wi-Fi connecting to my Smart TV off and on for some time and the tech's that came out fixed my issue!

    I would recommend this to a friend

  • Geek Squad Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my LG CX 65" set to a swivel stand and was very diligent in showing me the operations of the "magic remote" after coordinating all the TV settings.

    I would recommend this to a friend

  • Defective components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified defective fire stick remote. I had to go to the store to get a replacement.

    I would recommend this to a friend

  • The Geek Squad did a fine job for me thank you so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got my tv working and fixed my speakers and my sound box so I have great surround sound restored

    I would recommend this to a friend

  • TV problem solving

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All questions answered and problems solved by Mark in a very patient and clear way

    I would recommend this to a friend

  • Geek Squad solved my Roku issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Total Tech membership. Geek Squad are knowledgable and stick with the problem until it's solved.

    I would recommend this to a friend

  • Geek Squad Troubleshooting for my Epson Projector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got expert information regarding my Epson home cinema projector. This helped me to purchase and install a replacement lamp.

    I would recommend this to a friend

  • Geek Squid installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great and very knowledgeable. Friendly and answered all my questions.

    I would recommend this to a friend

  • Geek Squad TV Install and Receiver Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul is an excellent tech. He is patient and very caring and has over 10-years of experience.

    I would recommend this to a friend

  • Grrek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication from the techs. Arrived on-time and corrected our problem. They also helped us with an unrelated techy question.

    I would recommend this to a friend

  • Greek squad fix my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good but on the other hand he was in a rush. He said he only had 45 minutes weather in fixed or not he was leaving.

    I would recommend this to a friend

  • Fantistic team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic team! Knew the answer to every question about our equipment and on how to set it up for the best results.

    I would recommend this to a friend

  • Reprogramming a home cinema.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service.They were on schedule and explained all details before leaving.

    I would recommend this to a friend

  • Good Geek squad installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two worked very well together, and were able to install it quickly.

    I would recommend this to a friend

  • Help full support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and knowledgable showed me things about my tv I did not know.r

    I would recommend this to a friend

  • Solved connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend to install cable to sound bar to solve connection

    I would recommend this to a friend

  • Geek Squad To The Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They resolved my issue of not receiving NBC from the indoor antenna they installed.

    I would recommend this to a friend

  • Geek Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are always timely and great at installations and providing relative training and information.

    I would recommend this to a friend
Page 189, Showing 3,761-3,780 of 9,590 reviews
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