Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Resolved the problem but not permanent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was On time , friendly and resolved the issue. However, the problem has occurred again.
I would recommend this to a friendRated 5 out of 5 stars
Sound check.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents looked at my receiver and said it was good. Also checked for sound.
I would recommend this to a friendRated 5 out of 5 stars
Yeah!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great, friendly service..took care of my issues. Love the care received by Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind, patient, efficient staff. On time, respectful of my husband and I. Respectful of our home.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reset my remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reset my remote so I was able to access my Comcast channels again. He did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad trouble shot my sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up on time and fixed the problem quickly and made sure we didn’t have any questions.
I would recommend this to a friendRated 5 out of 5 stars
Fantistic team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic team! Knew the answer to every question about our equipment and on how to set it up for the best results.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the Geek squad installed an audio system to my tv very fast and it works great to Bree an Mike they were great
I would recommend this to a friendRated 5 out of 5 stars
Excellent diagnostic skills!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agent very helpful and friendly. Helped me balance my tv with new internet provider issues.
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed our two sounds systems we were having trouble with and made recommendations for replacement.
I would recommend this to a friendRated 5 out of 5 stars
Home theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very politte and took care of me aell
I would recommend this to a friendRated 5 out of 5 stars
THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT WAS QUICK AND VERY KNOWLEDGEABLE. HE WENT OUT OF HIS WAY TO SOLVE THE PROBLEM.
I would recommend this to a friendRated 5 out of 5 stars
TV Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was outstanding in every way!!! Thank you. You have a great reputation in my neighborhood. Keep up the great work.
I would recommend this to a friendRated 5 out of 5 stars
FIXED CLOSED CAPTIONING PROBLEM AND CHANGED REMOTE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WILLIAM, OUR TECHNICIAN WAS VERY HELPFUL. COVERED ALL QUESTIONS AFTER FIXING THE PROBLEM
I would recommend this to a friendRated 5 out of 5 stars
Friendly, professional, and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived to troubleshoot an issue with the TV. They resolved the problem quickly, and adjusted some settings to make it even better.
I would recommend this to a friendRated 5 out of 5 stars
Problem Solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped solve a fire stick problem - turned out to be the HDMI port on our older TV was failing.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Willie was great! He was friendly, knowledgeable, and got everything set up efficiently!
I would recommend this to a friendRated 5 out of 5 stars
Agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent new, want to do when he saw the problem and knocked it out. That's why I'm a total Tech member.
I would recommend this to a friendRated 5 out of 5 stars
Greek squad fix my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good but on the other hand he was in a rush. He said he only had 45 minutes weather in fixed or not he was leaving.
I would recommend this to a friendRated 5 out of 5 stars
Expert services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding technical support following purchase of wired 5 .1 sound system.
I would recommend this to a friend