Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad solved my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech answered all my questions in a manner i could understand. he solved my problems & showed me several things that I didn't know.
I would recommend this to a friendRated 5 out of 5 stars
subwoofer fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the associate was very knowledgeable about the situation, thank you
I would recommend this to a friendRated 5 out of 5 stars
Awesome tech's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When they came out, they fixed the problem within no time. Really appreciated them coming out and working with us to fix the problem.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad to the Rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to have a brand new TV installed in our guest room and the Geek Squad came to my rescue within 24 hours of purchasing my TV it was installed on a wall.
I would recommend this to a friendRated 5 out of 5 stars
Quick diagnosis by Geek Squa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was able to diagnose the problems that our TV had been having. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Greg is a SUPER GEEK
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg paired my universal remote to my new Samsung TV after Spectrum failed multiple times
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed our two sounds systems we were having trouble with and made recommendations for replacement.
I would recommend this to a friendRated 5 out of 5 stars
RANDY THE GEEK, THE BEST❗️❗️❗️
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.RANDY IS SIMPLY OUTSTANDING❗️ THE BEST SERVICE PERSON, OF ANY KIND, I'VE EVER HAD❗️❗️❗️
I would recommend this to a friendRated 5 out of 5 stars
The people with the knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad checked our installation and gave us a 1o1 on how use and adjust our purchase
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always, the Geek Squad did a great job of getting things working.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service by an extraordinary employee!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrell Ford was absolutely very helpful, knowledgeable, polite, professional and went above and beyond to fix my problems!
I would recommend this to a friendRated 5 out of 5 stars
Over Air Antenna improvements.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellows made our over air antennas more stable and offered brands which might work better in our area.
I would recommend this to a friendRated 5 out of 5 stars
Don’t remember
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and answered all our questions. Respectfully and nice
I would recommend this to a friendRated 5 out of 5 stars
Remote problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent handled the issue professionally and diligently. Took care of the issue in a highly expedient manner.
I would recommend this to a friendRated 4 out of 5 stars
He installed everything right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great. And he cleaned up What else is there to say. He has my recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent new, want to do when he saw the problem and knocked it out. That's why I'm a total Tech member.
I would recommend this to a friendRated 3 out of 5 stars
Geek squad screwed up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 service calls to diagnose bad signal, problems were worse. I checked some areas & discovered antenna inputs improperly connected. One antenna input not connected & another input connected to an output. Very sloppy work, technicians all seemed in a hurry. I feel the money i spent was wasted. Very disappointed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind, patient, efficient staff. On time, respectful of my husband and I. Respectful of our home.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad and Total Tech are a Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jessie and Angel were great in fixing our remote. They worked I’d into their schedule and were here the next day. Geek Squad and Total Tech are a must!
I would recommend this to a friendRated 5 out of 5 stars
Great TV and surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Service it was good. I was able to get in contact with the person that sold the equipment to me and asked all my questions. The setup was easy to follow for the technician. And the quality of the products was outstanding.
I would recommend this to a friend