Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad completed my computer transfer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geoffrey di a great job transferring all my data onto the new computer. He completed everything and explained it all in detail.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were able to help me with letting guests in thru secured door at my apartment when management couldn't.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reset my remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reset my remote so I was able to access my Comcast channels again. He did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad trouble shot my sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They showed up on time and fixed the problem quickly and made sure we didn’t have any questions.
I would recommend this to a friendRated 5 out of 5 stars
Always Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents are always helpful and are able to fix the problems the first time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad technical support for reciever install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work and job by the technicians! They were very helpful in explaining their work and the new receiver that they installed.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shot non-functioning Firestick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael Reed was able to trouble shoot my non-working Firestick. He was the one who designed my streaming system. I have always found him to be helpful.
I would recommend this to a friendRated 5 out of 5 stars
Setup unit, and adjusted all functions of unit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super Service ,Kind, helpful .Explained everything that I Needed to know ,or had to do ,in all functions of the unit, keep up the good work and you will have all of my business.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service. Made sure everything was setup and working properly.
I would recommend this to a friendRated 3 out of 5 stars
Damaged sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent checked sound bar. He found that it could not be repaired. Quickly disconnected from the TV and placed in the middle of the room. He did this without asking me if I wanted him to disconnect it. He then proceeded to say he happened to have a sound bar in his van that he could sell me. I felt intimidated by his sales pitch. This particular agent had been in my home before and I felt he was very knowledgeable. However, this time I felt intimidated.
I would recommend this to a friendRated 5 out of 5 stars
installed utube tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad rep very professional and knowledgeable. Helped us install and navigate utube tv.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Team is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents , Bryan, Abe and Jason were so nice and were able to resolve the sound issues with our karaoke device.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very efficient to fix issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The GS agents took less than 10 minutes to troubleshoot and adjusted the TV system settings.
I would recommend this to a friendRated 4 out of 5 stars
Panamax surge protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check out the Panamax surge protector, found out it was faulty have to have it replaced
I would recommend this to a friendRated 5 out of 5 stars
Set up and programed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were here when promised and were so very courteous. They did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting headphone hookup to TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Very knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geeks of all trades!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We even had a problem with our tv sound bar and he fixed it! Love love love the geek squad!
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad employees are the best! They know what they’re doing, and can explain in term I can understand.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad technicians are awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every person who has come and helped us or has helped my Mom has been fantastic. Very knowledgeable and friendly.
I would recommend this to a friendRated 5 out of 5 stars
If at first…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad members visited various times to fine tune our Sonos system.
I would recommend this to a friend