Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad set up TV quickly and perfectly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was of course knowledgeable and personable. So relieved to have everything set up promptly and properly.
I would recommend this to a friendRated 5 out of 5 stars
outside and inside speakers not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad determined that my smart phone was not receiving auto updates on my denon receiver which was causing a disconnect with the speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geed Squad Diagnosis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad members diagnosed and explained the problem. Now understand the issue with our TV.
I would recommend this to a friendRated 5 out of 5 stars
Another very helpful Geek visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Luc, our tech, was very patient with us and answered all our questions and showed us how to operate our system.
I would recommend this to a friendRated 5 out of 5 stars
Health check and ad blocker install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were on time and took the time needed to install, instruct and explain what they were doing. Very professional and friendly.
I would recommend this to a friendRated 5 out of 5 stars
assessed tv sound bar issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed up on time and assessed the issue immediately.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent who mounted my cable box was terrific! She arrived on time, was super friendly, and knowledgable. Very happy!
I would recommend this to a friendRated 3 out of 5 stars
Geek squad couldn't connect Yamaha to speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician tried to connect a Yamaha receiver to Musicast app but were unsuccessful. They indicated that they would work with Yamaha to resolve problem but that was never done. I was left to my own resources. At least they did not charge me anything but I had to take the step to get my money refund through the supervisor which occurred seamlessly.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful and knowledgeable service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were having trouble with the sound bar. The Geek Squak we’re courteous and extremely helpful and resolved our problems quickly
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed hdmi ports
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific technicians!!! Very knowledgeable and did a great job…resolved all issues very quickly.
I would recommend this to a friendRated 5 out of 5 stars
I'm electronically challenged.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad hooked up and programmed my sound bar. Answered all my questions in terms that I understood.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my TiVo device and talked with TiVo tech support. The Geek Squad was very competent and efficient.
I would recommend this to a friendRated 5 out of 5 stars
TECH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checked TV & thouht he corrected problem, still doing same thing
I would recommend this to a friendRated 4 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very respectful to me and my home Worked hard Thank you
I would recommend this to a friendRated 5 out of 5 stars
Fixed antenna issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was excellent! Took care of the issue promptly, very profitable. I wound definitely recommend this service to family and friends.
I would recommend this to a friendRated 5 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help with getting the audio back on. Nice job
I would recommend this to a friendRated 5 out of 5 stars
TV setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had an excellent experience w my Geek Squad tech. Extremely knowledgeable, professional, personable and was punctual.
I would recommend this to a friendRated 4 out of 5 stars
Samsung S Eight+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Samsung S Eight+ to replace my old cellphone. There are many new items to go through before learning most of its workings. I suggest that one visit the tutoring sessions to help out.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Solution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent solved my issue quickly and was easy to work with and very informative.
I would recommend this to a friendRated 5 out of 5 stars
THE BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE AGENT WAS QUICK AND VERY KNOWLEDGEABLE. HE WENT OUT OF HIS WAY TO SOLVE THE PROBLEM.
I would recommend this to a friend