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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 195 Showing 3,881-3,900 of 9,590 reviews

  • Yeah!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, friendly service..took care of my issues. Love the care received by Geek Squad.

    I would recommend this to a friend

  • Input trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did an amazing job troubleshooting the system. Very Polite and clean

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Willie was great! He was friendly, knowledgeable, and got everything set up efficiently!

    I would recommend this to a friend

  • Geek Squad Troubleshooting TV Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents determined the issue with my TV and ordered the parts. They kept me informed along the way.

    I would recommend this to a friend

  • OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV IS STILL ACTING UP GREAT JOB HAD COMING TO FIX PROBLEM

    I would recommend this to a friend

  • FIXED CLOSED CAPTIONING PROBLEM AND CHANGED REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WILLIAM, OUR TECHNICIAN WAS VERY HELPFUL. COVERED ALL QUESTIONS AFTER FIXING THE PROBLEM

    I would recommend this to a friend

  • Geek squad fixed sound bar problem. Hi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents assessed my sound bar problem and recommended a different connection and it is working well.

    I would recommend this to a friend

  • Webroot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my computer running. I haven’t had any problems since I started using webroot secureanywhere.

    I would recommend this to a friend

  • Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get everything taking care of. They are always very sufficient. Explain everything they are doing.

    I would recommend this to a friend

  • Geek Squad fixed our Bose speakers and TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the Bose speakers and our TV connectivity. His patience and time was greatly appreciated.

    I would recommend this to a friend

  • arrived on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time, very knowledgeable, in and out quickly. he did in 5 minutes what would have taken me 5 hours.

    I would recommend this to a friend

  • Geek Squad are very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team really knows their equipment. Most people cannot install a high end surround sound system by themselves.

    I would recommend this to a friend

  • Background Speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent trouble shoot my amplifier which the surrounds sound is not working.

    I would recommend this to a friend

  • Check out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys arrived and had my tv running within minutes. Apparently the update performed in the back ground was corrupte.

    I would recommend this to a friend

  • Sonos Arc tv mount and install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brett did an exellent job installing my Sonos Arc, he worked with my scedule, was knowledgeable about the product and recommended additional services.

    I would recommend this to a friend

  • Bosoxx66.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was extremely professional and helpful in responding to my concerns. Appreciate the excellent customer support and service. B

    I would recommend this to a friend

  • Geek squad troubleshooted my surround sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very professional and solved the issues immediately.

    I would recommend this to a friend

  • Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my problems and questions were handled very well.

    I would recommend this to a friend

  • GS service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went good except picture quality adjustment Tech said it might be cable feed or the TV.He was prompt and courteous..

    I would recommend this to a friend

  • Geek Squad resolved my harmony Remote Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents were able to resolve my problem with the Logitech Harmony remote and had me up and running promptly. The guys did a great job!!

    I would recommend this to a friend
Page 195, Showing 3,881-3,900 of 9,590 reviews
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