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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 9,590 reviews

  • Geek squad installed my TV on schedule.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM VERY HAPPY WITH THE INSTALLATION, BUT THEY DID NOT GET MY CABLE WORKING AND HAVE NOT GOTTEN BACK TO ME ON WHEN THEY INTEND TO RETURN TO DO SO.

    I would recommend this to a friend

  • Always Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thorough analysis of entire system revealed need for reboot of AV unit. Good prevention maintenance advice

    I would recommend this to a friend

  • Happy wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is happy with the results and that says it all.

    I would recommend this to a friend

  • Home analysis

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful explaining the ins and outs of my receiver and speaker system. Ultimately decided on a new receiver and aam happy.

    I would recommend this to a friend

  • Awesome Agent!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent came and troubleshooted my sound bar remote and also helped with awesome advice on another device in my home!! Excellent customer service!!

    I would recommend this to a friend

  • Geek Squad Resolved the Issue Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Resolved the Issue Quickly! They came in on time and resolved the open issue instantly!

    I would recommend this to a friend

  • Issue resolved quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent arrived on time and resolved our issues quickly. He was pleasant and professional.

    I would recommend this to a friend

  • Amazing Geek Squad Service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the Tech less than 10 mins to correct problem Done in a Flash!!!!!!!

    I would recommend this to a friend

  • Geek Squad: good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad went the extra mile at pur home with not only our video needs, but also modem, internet issues.

    I would recommend this to a friend

  • Geek squad, rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time and fixed my problem. Great work, friendly, geek squad, member, good job!

    I would recommend this to a friend

  • Geek Squard Advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job helping us with our tech issues with our tv. I would recommend them. Thank you for helping us.

    I would recommend this to a friend

  • TV repair men from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and always told me everything and checked everything, they were very helpful!

    I would recommend this to a friend

  • Camera installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raymond as clear and effective in installing the doorbell system. He called ahead and was confident in the installation.

    I would recommend this to a friend

  • Fixed problems very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had problems with remote and geek squad fixed it with other problems I had

    I would recommend this to a friend

  • Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered the TV without incident. It could not be installed because the room it was going to be in was not ready.

    I would recommend this to a friend

  • Geek squad installed my tv very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad took out my old tv and installed the new tv very quickly. They were beet and clean and did a great job. I would highly recommend them.

    I would recommend this to a friend

  • Making everything work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived and quickly solved the problem after a short investigation to the cause.

    I would recommend this to a friend

  • Sound check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents looked at my receiver and said it was good. Also checked for sound.

    I would recommend this to a friend

  • Solved problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came on time and solved my problem. Agent was very friendly and knowledgeable

    I would recommend this to a friend

  • Troubleshoot Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surround sound subwoofer went offline somehow so I contacted Geek Squad. A friendly technician showed up and immediately fixed the sound bar. The subwoofer took a little longer but was fixed with 10 minutes.

    I would recommend this to a friend
Page 196, Showing 3,901-3,920 of 9,590 reviews
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