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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 9,590 reviews

  • All sound is good to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    t it connected and I now know more about my sound bar.

    I would recommend this to a friend

  • geek the best job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents have help us 10 years or more - TV and amps computors dvds cds . great work all the time

    I would recommend this to a friend

  • Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After fighting the cable company and the Internet and streaming video providers I gave up and called the Geek Squad. In less than 30 minutes the technician had my new Best Buy Samsung TV doing everything we wanted it to.

    I would recommend this to a friend

  • Not sure of his name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We talk on the phone and when the technician came he new what to do and explain what was he doing. Great job

    I would recommend this to a friend

  • Fix TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technique was terrific, knowledgeable. I appreciate it

    I would recommend this to a friend

  • Geek TV Tech was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech solely removed the tv from the wall and repaired it. Work all Excellent!!!!!

    I would recommend this to a friend

  • Thank goodness for remote support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was excellent! Super helpful. She was kind, listened, was patient and sympathetic to the many issues I’ve had with my NEW TV!

    I would recommend this to a friend

  • GREAT TROUBLE SHOOTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician determined the problem preventing me from using my Blue Ray DVD player. He should me which remote to use and how to use it.

    I would recommend this to a friend

  • tv help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they helped me with everything i needed. very helpful!

    I would recommend this to a friend

  • Service was completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech completed the service needed.My Netflix wasn’t connecting and there was a setting that needed to be restored.

    I would recommend this to a friend

  • Courteous and helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kind, courteous, and helpful service! Answered all my questions I had.

    I would recommend this to a friend

  • New HP Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I visited Best Buy and purchased a new HP Computer for him. It will be set up tomorrow in our home.

    I would recommend this to a friend

  • TV. help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly connected all my TV components and got my TV working again.

    I would recommend this to a friend

  • Expert services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding technical support following purchase of wired 5 .1 sound system.

    I would recommend this to a friend

  • Mounting new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to use the new controls. They were quick and very knowledgeable.

    I would recommend this to a friend

  • great service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents fixed my sound bar issue and helped give me tips on it proforamce

    I would recommend this to a friend

  • Great Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness for this service!! I am not a techie! Thank you for knowledgeable service techs. I can now enjoy my home theater system!

    I would recommend this to a friend

  • TV Gone to the Upper Room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents came and were very efficient with their time, made an assessment and gave recommendations along with expectations of each

    I would recommend this to a friend

  • Efficient and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several trouble shooting issues. The tech fixed them all quickly and explained the issue.

    I would recommend this to a friend

  • Very Knowledgeable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentleman set up my new sound system quickly and even found some awful wiring from the previous installation from a different company. They set up both zones and now I can enjoy my speakers perfectly.

    I would recommend this to a friend
Page 198, Showing 3,941-3,960 of 9,590 reviews
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