Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good option with major purchase. Expert advice and even educational with new devices- especially systems
I would recommend this to a friendRated 5 out of 5 stars
Finally Worked!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad recommended and installed device that finally let me use my Bluetooth headphones with the TV.
I would recommend this to a friendRated 5 out of 5 stars
Tv lost video, but, had sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Figured out my problem and promptly corrected it. Thank you for a quick and professional response.
I would recommend this to a friendRated 5 out of 5 stars
Josh fixed my remote controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was able to adjust my tvs and dvds and show me how to work them properly
I would recommend this to a friendRated 5 out of 5 stars
Not sure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two guys came in fixed everything quickly great job
I would recommend this to a friendRated 5 out of 5 stars
Geek squad got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were on time and very professional about there job no problems solving my issues with my TV. Thanks again
I would recommend this to a friendRated 3 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was helpful but still felt there was more that could have been done explained was ok
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lary was very polite, courteous and thorough. He checked out our WiFi and was very encouraging and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Professional & friendly service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew was very helpful and friendly. He did everything possible to solve my audio issues and made good recommendations for upgrading my system.
I would recommend this to a friendRated 5 out of 5 stars
Solved Problems Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent solved my “remote tv” issue quickly and explained it well to me so I can handle same issue in future.
I would recommend this to a friendRated 5 out of 5 stars
Amazing tech save us from pulling our hair out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was amazing. She listened to what I wanted then gave me options. Before she left se made sure I knew how to use everything. She cleaned up the cords.
I would recommend this to a friendRated 5 out of 5 stars
Another great Geek Squad Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job with this project. They were punctual, polite and skilled. I am very pleased with their work.
I would recommend this to a friendRated 5 out of 5 stars
Entertainment Center clean-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My loose wires were nicely cleaned up. Thanks, Pat
I would recommend this to a friendRated 5 out of 5 stars
Perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous job i could never do. These guys are perfectionist and smart besides being nice
I would recommend this to a friendRated 4 out of 5 stars
Installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my devices am set up tv However no instruction’s received
I would recommend this to a friendRated 5 out of 5 stars
Outstanding service. Congenial, thorough, explaine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic troubleshooting of my Sonos system, diagnosing a loose connection on my electric strip located near my WiFi. I bought a new electric strip and boom Shaka lava,...back in business.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech arrived on time, knew what the problem was and fixed it in a very timely manner. Knew what he was doing!
I would recommend this to a friendRated 5 out of 5 stars
goodtech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are impressed with the sound. We are grateful for the courtesy and competence of the technician
I would recommend this to a friendRated 5 out of 5 stars
The agent trouble-shooted my Fire Stick quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly, helpful, knowledgeable and patient.
I would recommend this to a friendRated 5 out of 5 stars
Home Theatre System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped get our system working again and showed us a few additional features of our system.
I would recommend this to a friend