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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 9,590 reviews

  • Geek Squad is a life saver when problems arise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Johnathon was wonderful. He was friendly and professional. He fixed all our problems and even a few we didn't know about.

    I would recommend this to a friend

  • Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geeks were knowledgeable and helpful and efficient...they got us streaming easily!

    I would recommend this to a friend

  • Geek Squad is a Great Asset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our new Arlo Doorbell without any issues; agent also trouble-shooted our other Arlo camera issues and everything was working perfect when the agent left.

    I would recommend this to a friend

  • Geek Trouble Shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and courteous. They were able to take of the problem in very little time.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was very helpful & set up my TV system quickly & efficiently.

    I would recommend this to a friend

  • Geek replaced all faulty equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas was absolutely wonderful! Replaced all equipment sent by Direct Stream. He was personable and professional.

    I would recommend this to a friend

  • TV audio issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't hear sound coming from the center speaker. Geek guy resolved the problem.

    I would recommend this to a friend

  • To the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You all make tech so easy. Thank you from the bottom of this old person's heart.

    I would recommend this to a friend

  • Set up of ROKU.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our tv with ROKU very quickly and briefed us on it’s operation.

    I would recommend this to a friend

  • Geek squad was very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came very early and I gave him the ok to go ahead and start working. Very knowledgeable

    I would recommend this to a friend

  • TV to Sonos Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not an easy fix, but it works now. Still not clear on what the problem is, or was.

    I would recommend this to a friend

  • Repair a part on our 65 inch bedroom tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad agents to Rosita’s tv computer program

    I would recommend this to a friend

  • Geek squad was quick to fix TV issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. Found the problem and fixed it quickly.

    I would recommend this to a friend

  • Service for the TV SPEAKER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was friendly, knowledgeable and Rio the time to make things better for us

    I would recommend this to a friend

  • A/V synchronization

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service...tech very helpful, explained and showed setting adjustments

    I would recommend this to a friend

  • Great team

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told me what I need to do Now I need to buy a receiver since they found out mine no longer works I will see you soon

    I would recommend this to a friend

  • Glad to have this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician provided great service. Glad to have this service contract. Professional, friendly and effective.

    I would recommend this to a friend

  • Cox Contour box with a home entertainment system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to a new Cox Contour box, I could turn on the tuner and television with 1 remote. After much trying to sync the system to 1 remote, the best the tech could do is turn on tuner and TV with one remote but need 2 remotes to turn off the tuner and TV.

    No, I would not recommend this to a friend

  • Greek squad reconnected the soundbar to our TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reconnected the sound bar. Great service!

    I would recommend this to a friend

  • Technical support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent saw my problem, understood, what I needed, and solved the situation within 10 minutes

    I would recommend this to a friend
Page 202, Showing 4,021-4,040 of 9,590 reviews
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