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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 9,590 reviews

  • The geek squad was functional and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad was very accurate and timely. Shut up was performed for my theater

    I would recommend this to a friend

  • Geek squad rapid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent diagnosed the problem with tv quickly. His diagnosis provided the means for me to utilize my extended warranty and a replacement tv.

    I would recommend this to a friend

  • Geek squad resolved this quickly and professionall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad troubleshot TV remote, fire stick remote not pairing and controlling TV

    I would recommend this to a friend

  • I have sound again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent integrated my new OLED TV with an old surround sound system.

    I would recommend this to a friend

  • Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fix my sound bar. It now comes on when i turn the tv on.

    I would recommend this to a friend

  • Home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very politte and took care of me aell

    I would recommend this to a friend

  • Television system check.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. They took the time to double check everything.

    I would recommend this to a friend

  • geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were very knowledgeable and nice. they helped out alot

    I would recommend this to a friend

  • On time as planned.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent(s) kept us updated on arrival time, arrived as planned, conducted themselves as knowledgeable and able to answer all of our questions.

    I would recommend this to a friend

  • Simple fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to troubleshoot our problems and explain some helpful information. Thanks.

    I would recommend this to a friend

  • Geek Squad brought our tech knowledge to the 21 ce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A&A team were the best. Fixed our tv’s and gave us a lesson in streaming. Appreciated there patience.

    I would recommend this to a friend

  • Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent worked on my tv so that I could listen to it with my Bluetooth device.

    I would recommend this to a friend

  • fixed surround sound and tv problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and professional and solved my problem quickly

    I would recommend this to a friend

  • Installed surround sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan hooked up our surround system and was very patient instructing my wife and I on how to use it. Technology advances daily most people will benefit from the Geeks.

    I would recommend this to a friend

  • Geek Squad Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was knowledgable, and informative. Tech was also methodical, neat, and had great people skills.

    I would recommend this to a friend

  • Excellent Geek Squad Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative on time and fixed everything. He was very nice and asked if he could fix anything else.

    I would recommend this to a friend

  • Geek Squad home theater system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable and had my surround sound system back uo in no time. Kudos.

    I would recommend this to a friend

  • Geek squad installed software and connected device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very knowledgeable and great customer service. He went above and beyond. Highly recommend!

    I would recommend this to a friend

  • geek squad set up my home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were kind, courteous, extremely knowledgeable, and expeditious in accomplishing their task.

    I would recommend this to a friend

  • Replaced my warranty item, promptly and correctly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, had correct replacement item, wore all the proper protection. Francisco took the extra time to explain the difference of what was being removed and what was being installed.

    I would recommend this to a friend
Page 204, Showing 4,061-4,080 of 9,590 reviews
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