Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Fixed home theater issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent resolved home theater issues in a timely and professional manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality service, very helpful, Robert was patient and fixed the issue
I would recommend this to a friendRated 5 out of 5 stars
Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out the problem and made the necessary corrections.
I would recommend this to a friendRated 5 out of 5 stars
mu harmony remote accessing Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon explored and fixed the problem while explaining to me in terms I could understand
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good and came and resolved the issues I was having with my surround sound.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.needed help on setting up my TV audio system and ensuring all speakers in lanai worked as well as indoor. Geek squat solved my problems in less than 5 min and now I have outstanding Dolby Surround sound
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents took our old tv, unpacked the new one and quickly set it up. Great job and very easy.
I would recommend this to a friendRated 5 out of 5 stars
Good repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great timely repair Geek squad arrived on time and did the repair in very fast time.
I would recommend this to a friendRated 5 out of 5 stars
These guys are GOOD.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys troubleshot the problem and were very helpful in getting the wi-fi working.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They call first and always show up in the timeframe given. Very pleasant and get the job done. Deserve recognition and extra compensation.
I would recommend this to a friendRated 5 out of 5 stars
Excellent and timely service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was on time and helped me work through an issue that had been very frustrating.
I would recommend this to a friendRated 5 out of 5 stars
Great Printer Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Michelle installed a brother printer for us. As usual, she did a spectacular job; she is effective and efficient!
I would recommend this to a friendRated 5 out of 5 stars
Lines on part of TV screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs quickly assed my problem and determined that the problem is not practically fixable.
I would recommend this to a friendRated 5 out of 5 stars
Stero service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from best buy they were on time qnd fast
I would recommend this to a friendRated 5 out of 5 stars
Professional perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional service. They knew what to do and how. So nice to get professional service and kind people.
I would recommend this to a friendRated 5 out of 5 stars
So efficient & patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best money I ever spent geek squad total tech. Installed my new Microsoft stuff on my work lap top.
I would recommend this to a friendRated 3 out of 5 stars
One job one person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called for tv not turning on explained I checked the power to tv was good. Tec came out and checked power to tv said it was good that something in the tv was not working needed to have a tv tec come back out. When I tell you what is wrong I do not need someone to come out and say the same thing I needed someone to check the tv. Two weeks of my time wasted
No, I would not recommend this to a friendRated 5 out of 5 stars
Fantastic expertise and service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor is the BEST ELECTRONICS GURU that I’ve worked with......ever! He also has a fantastic personality and works hard to find solutions to ‘sticky’ problems
I would recommend this to a friendRated 5 out of 5 stars
Superior service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, courteous and sympathetic to the customers needs and expectations.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our tv efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was wonderful. He identified what was best for us and did it. He installed our tv without a problem!!!
I would recommend this to a friend