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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 9,590 reviews

  • TV fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great service, and quick response time.

    I would recommend this to a friend

  • Samsung S Eight+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Samsung S Eight+ to replace my old cellphone. There are many new items to go through before learning most of its workings. I suggest that one visit the tutoring sessions to help out.

    I would recommend this to a friend

  • Repaired connections, remounted tv, added soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents, Andyvu and Garnet were wonderful. They accomplished everything I requested. And more. I have had other service men in the past who were unable to helP me.

    I would recommend this to a friend

  • Great work.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reconfigured remote to allow it to control everything.

    I would recommend this to a friend

  • great employee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, knowledgeable, and personal, and a credit to Best Buy

    I would recommend this to a friend

  • LG OLED TV/Soundbar sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Levi came & quickly corrected sync of tv & sound bar. Friendly ‘ informative.

    I would recommend this to a friend

  • diagnosed problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician came out and diagnosed the problem and hopefully finally fixed the problem :)

    I would recommend this to a friend

  • Geek squad delivered and installed my 65" TV quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite, efficient, knowledgeable. Installed, programed, and showed us how to use features.

    I would recommend this to a friend

  • I was Schooled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I learned so much during that visit that I was going to ask for a job with The Geek Squad.

    I would recommend this to a friend

  • Carmelo did a house visit for one of my TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS rep Carmelo is efficient, thorough and totally professional. I hope you appreciate him!

    I would recommend this to a friend

  • Troubleshoot Call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surround sound subwoofer went offline somehow so I contacted Geek Squad. A friendly technician showed up and immediately fixed the sound bar. The subwoofer took a little longer but was fixed with 10 minutes.

    I would recommend this to a friend

  • Geek Squad fixed the issue with my receiver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was very helpful and knowledgeable about the issues that my A/V receiver was having. I highly recommend him.

    I would recommend this to a friend

  • Quick and Thorough Explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly and efficiently explained what the issue was and how to fix it.

    I would recommend this to a friend

  • Trouble shooting was spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and knowledgeable. Even came a day early.

    I would recommend this to a friend

  • Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and was very helpful in showing the functions of both the Sony TV and how to use the different zones with the Denon receiver.

    I would recommend this to a friend

  • They installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service for the install - will always recommend Geek Squad!!

    I would recommend this to a friend

  • Comcast Tv setup fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech troubleshot my Comcast tv setup. My problem was solved

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and explained everything in detail. Great guys. Great customer service!

    I would recommend this to a friend

  • Professional perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. They knew what to do and how. So nice to get professional service and kind people.

    I would recommend this to a friend

  • LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were having issues staying connected to wifi and these men stayed and worked on the problem until it was resolved

    I would recommend this to a friend
Page 212, Showing 4,221-4,240 of 9,590 reviews
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