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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 9,590 reviews

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was a very polite helpful young man. Very knowledgeable

    I would recommend this to a friend

  • Geek Squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad member was very helpful, explained everything he was doing and why. Very pleased with his work.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad folks are all fabulous. They have all been very helpful.

    I would recommend this to a friend

  • Troubled shot and corrected original Sound set upn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very knowledgeable courteous and a perfect agent.

    I would recommend this to a friend

  • Hearing better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and. On time. Left with everything i needed done

    I would recommend this to a friend

  • satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent updated my Sony tv and reprogramed my Harmony 650 universal remote and everything was covered under my best buy tech support plan

    I would recommend this to a friend

  • Update internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick Leslie did an excellent job updating our internet access including installation of new components and troubleshooting our computers.

    I would recommend this to a friend

  • Very good customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernesto was an exellent and very profesional. He helped me with all My problems.

    I would recommend this to a friend

  • Geek squad to the rescue on our TV sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave friendly great service to our TV sound problems plus helpful hints on other issues that our low tech minds didn't realize. ☺

    I would recommend this to a friend

  • Geek Squad Resolved Issue Immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and issue resolved in a matter of minutes

    I would recommend this to a friend

  • Geek squad are the bests

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional & knowledgeable did a great job in trouble shooting and installing 2 TV’S

    I would recommend this to a friend

  • The guys did a great job on my remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job on my remote control… I bought a new receiver and they had to reprogram the remote everything is seamless

    I would recommend this to a friend

  • geek squad solved the speaker issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and pleasant techs. Did a great job.

    I would recommend this to a friend

  • Making Life Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO helpful! Quick to answer every question and simplified how to opertate equipment! Thank you

    I would recommend this to a friend

  • Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timothy G. is the BEST. Always with a smile trying to solve my tv problem. Great attitude and asset to the Geek Squad. I recommend a 20 % raise!

    No, I would not recommend this to a friend

  • diagnosed problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician came out and diagnosed the problem and hopefully finally fixed the problem :)

    I would recommend this to a friend

  • Pai Alexa with my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped me to try Alexa and my TV work together, but it didnt work out.

    I would recommend this to a friend

  • Geek Squad installed new power source.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman detected the error and corrected it promptly.

    I would recommend this to a friend

  • Geek squad helped me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad technicians have always been courteous, knowledgeable and on time.

    I would recommend this to a friend

  • solved my problem and gave me extra hints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He helped solve the major problem. He also listened to my questions about how things work and then showing and telling me. he was patient and understanding

    I would recommend this to a friend
Page 212, Showing 4,221-4,240 of 9,590 reviews
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