Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great GeekSquad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job of setting my sound system and helping me to understand how to operate it
I would recommend this to a friendRated 5 out of 5 stars
Honest feedback
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After I described the issue the geek squad rep was honest about what they could realistically do to fix it and the associated costs. His candid assessment enabled us to make the right decision.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No sound from soundbar. Geek squad fixed it pronto!!
I would recommend this to a friendRated 5 out of 5 stars
Sound system and Alexa
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Preston was very knowledgeable, personable and great!!
I would recommend this to a friendRated 5 out of 5 stars
Adjusted soundbar and installed wiring.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kept me advised regarding arrival time. Professional and friendly throughout. Would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rules!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took care of everything on my to do list. He was personable and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Remote control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad ajusted my remote controling my tv.good job
I would recommend this to a friendRated 5 out of 5 stars
When in need, make the right call.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time that Craig has been to our home to diagnose a concern and have well satisfied both times.
I would recommend this to a friendRated 5 out of 5 stars
Transferred data
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent transfeeable and effiienred data from my old phone to the new one. He was very knowledgeable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad deserves 5* rating
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and professional work, arrived timely, fixed issues in clean and courteous fashion
I would recommend this to a friendRated 5 out of 5 stars
Timothy tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He help us with security cameras. He was very helpful in setting up and explaining the set up.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad helped set up our system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad who assisted us were amazing. They stayed with us until the project was completed. Great job!
I would recommend this to a friendRated 5 out of 5 stars
She fixed my A/V system quickly!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She was prompt, friendly, and knowledgeable! She made sure I understood how to work the smart remote before she left. It was well worth the money spent for troubleshooting my issues!!!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very knowledgeable and they fixed the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a fantastic job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all services including 2 televisions, and computer
I would recommend this to a friendRated 5 out of 5 stars
Fixed the problem rapidly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and professional . On time and very helpful.
I would recommend this to a friendRated 5 out of 5 stars
tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Molly was wonderful! She had my television working so I could use it in no time at all.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help with television.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very timely and knowledge. They were helpful setting my TV.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad got the Sound back on my TV but .....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In the store I asked about help with the sound system. They sold me a contract and scheduled me for service several days out. When the Geek Squad arrived, They told me they had a lot of calls to make and they were very pleasant but in a hurry. I asked them to get the sound back on the TV and they did and also asked them to make sure the other devices were working. They were not after they left andI had to wait for my son to fix the rest when he returned from vacation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job in adapting some older equipment, VCR/DVD Player and turntable to new system and set up the devices to be used easily on the remotes.
I would recommend this to a friend