Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed eero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed eero to boast our internet. So far it is working great. He was very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always helpful, responsive and can explain in terms the average customer can understand
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for setting up my fax machine with the magicjack I purchased from Bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient Professional and great customer service
No, I would not recommend this to a friendRated 3 out of 5 stars
security system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Ring security System and Alexa device installation configuration done. It was ok over all experience. After 3 months one of my sensor is not working as it was not installed correctly. When reached out to BestBuy/Geek SQuad they say its already passed 3months so I need to buy need one.
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repaired my connection to our television supply co.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Travis came to our home and checked out our whole Theatre system, particularly the speaker set up that was giving us trouble. Turned out it was the Receiver that has gone bad and needed to be replaced.
I would recommend this to a friendRated 4 out of 5 stars
Waiting for parts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to long to wait for parts. Tech was great A.J was awesome.
I would recommend this to a friendRated 5 out of 5 stars
TV troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jackson wa very professional and diagnosed the problems immediately.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On target with correcting problem, very quick service. Explained solution thoroughly
I would recommend this to a friendRated 5 out of 5 stars
Fix TV Programing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents fixed my program applications. Very knowledgeable and fast.
I would recommend this to a friendRated 5 out of 5 stars
great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great customer service great customer service great customer service great customer service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad arrived on time and quickly fixed the p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good contact, informing me of arrival. Quickly solved problem after hearing me out.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved receiver problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job trouble shooting our audio issue and used another receiver we had to solve the issue.
I would recommend this to a friendRated 4 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV very professionally and reviewed options
I would recommend this to a friendRated 5 out of 5 stars
thank you, yes he did.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he connected my dish remote so my sonos would work to turn the sound up or down.thank you, yes he did
I would recommend this to a friendRated 5 out of 5 stars
Finally some help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My tech, Dre Henry was fantastic. He set up my Google Mesh system and helped me with how to use it. Very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Follow up help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the sound of a newly installed system. Tech was efficient and proffered
I would recommend this to a friendRated 4 out of 5 stars
Tv problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very efficient , intelligent and quick to resolve the problem
I would recommend this to a friendRated 5 out of 5 stars
bad pixel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent ordered a new screen which showed as un available. a new appt scheduled for 5/15/2023
I would recommend this to a friend