Customer Ratings & Reviews

Took care of my problem with my home theater system.

Have received excellent and fairly prompt service from the Geek Squad. We went with Total Tech and have been pleased thus far.

Professional and knowledgeable. Even came a day early.

The agents tested my tv for accurate operation and gave me advice

Needed download of files to hard drive on laptop. Hard drive destroyed and additional laptop Recycled!

Great value, great service, and quick response time.

The agents mounted my TV very professionally and reviewed options

The agents figured out what was wrong with my TV / Amp and reset the system.

Always quick and easy with the Geek Squad. When I call it is no problem to set up an appt.

The agents set up our rear Sonia speakers to increase the sound. They were very nice and answers all our questions.

The agent troubleshot our new TV and did a great job explaining what the problem was and how it was fixed.

Our Geek was great. He came out and combined our 2 Vtech phone systems so they both responded to the same phone number.

The 2 agents were very friendly & professional. Very pleased.

Ryan was extremely helpful and knowledgeable. He walked me through all the options which made it easier for me to make my decision. Represents your company well

The agent was knowledgeable and effective. We really appreciate the Geek Squad personnel.

I made appointment almost a month in advance. Husband died and I needed help with 3 TVs and many remotes. Gave a full description of what was needed when I made the initial call. Got call when tech 35 minutes from my home. Surprised at what all I needed to have done. Person who logged call put in “troubleshooting.” He said with all I needed done he could not do in the 1 hour allotted to my service. With help of a visiting relative, work was done in an hour. When tech left he said if we had any problems to give him a call. Left number and his working hours. Called 5 days later with a couple of questions, just questions, not necessarily something that would require another visit to the house. Left 2 messages at 2 different times. Never did receive a call back. Very disappointing experience.

Excellent experience I have no more issues and am very happy with the workmanship and professionalism

Was nice and quickly fixed the problem. Was able to help with understanding how to streamline our remote usage.

On target with correcting problem, very quick service. Explained solution thoroughly

Geek squad did all necessary steps to get the picture perfect for my eyes. Excellent job!