Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Cable Connectivity Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was great: she was knowledgeable and polite.
I would recommend this to a friendRated 5 out of 5 stars
Bose speaker fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed issue with my Bose speaker and TV connection
I would recommend this to a friendRated 5 out of 5 stars
samsung cell phone and a blue tooth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To me is it so much easier than the one i had been using for years the sales people are knowledgable and helpful love the ability to listen to books during the day Im retired and it keeps my brain from wandering.
I would recommend this to a friendRated 3 out of 5 stars
Sound bar issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar volume would vary for no apparent reason regardless of stations, shows, or commertial. It did not "misfire" while the Geek Squad was here so it was hard for them to determine a cause. I wound up buying an upgrade sound bar and have not had any problem.
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he fixed it..........................................
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad helped set up our system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad who assisted us were amazing. They stayed with us until the project was completed. Great job!
I would recommend this to a friendRated 5 out of 5 stars
issues with TV remote resolved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very helpful and professional. The appointment was quick and positive.
I would recommend this to a friendRated 5 out of 5 stars
GREAT INSTALLATION EXPERTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OUTSTANDING SERVICE BY OUTSTANDING TECH EDDIE DIAGNOSED, FIXED AND GAVE PERFECT INSTRUCTIONS.
I would recommend this to a friendRated 4 out of 5 stars
Mesh Network Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tony installed my Eero Mesh network and. Edifies signal strength in several key areas of the house
I would recommend this to a friendRated 5 out of 5 stars
Great technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professionals. Very attentive and willing to go extra miles to fix the problem
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job! Id’s the problem quickly and applied the fix! Thank you Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my new roku device and formatted it. They were very helpful. They also helped with the new IPADS that we purchased from Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Tv replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quck easy and accommodateive.very fast fix. Once the right people were on the job.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad added access to my printer from my iPad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents knew what they were doing and solved all my problems! Great experience!
I would recommend this to a friendRated 5 out of 5 stars
Review went well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional ….on time ….keep us up to date on status.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended a different remote. I ordered one and it just arrived a few days ago. Geek Squad coming tomorrow to set it up.
I would recommend this to a friendRated 4 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t request their service and didn’t mount the tv on the wall
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect job as always. Even ordered the wrong service and still got what I needed.
I would recommend this to a friendRated 5 out of 5 stars
Agents installed Roku.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and friendly. I would recommend this team to other customers.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed download of files to hard drive on laptop. Hard drive destroyed and additional laptop Recycled!
I would recommend this to a friend