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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 9,590 reviews

  • Geek Squad fixed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed our TV and made suggestions to improve viewing

    I would recommend this to a friend

  • The Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks are great. I was kept informed of thier arrival time, spot on, the issue was quickly diagnosed & solved.

    I would recommend this to a friend

  • installed wireless headphones for my T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my service was very good. very helpful and very knowable

    I would recommend this to a friend

  • great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent understood the problem and fixed it professionally and quickly.

    I would recommend this to a friend

  • geek squad vs cablevision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Determined issue was because cablevision speed was not adequate and below what we were paying.

    I would recommend this to a friend

  • Geek squad programed the remote control for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent programed my remote control for the TV in 5 minutes. He is very efficient.

    I would recommend this to a friend

  • Mister Kevin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person was very knowledgeable and attentive. Easy to talk to and understand what he was talking about.

    I would recommend this to a friend

  • Gook Squad is Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my home and and did a superb job of helping me link up my computer, internet, and computers.

    I would recommend this to a friend

  • Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful and got our Sonos soundbar working properly.

    I would recommend this to a friend

  • Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician came twice for telephone installment. He was very polite and got the mess straightened out.

    I would recommend this to a friend

  • Webroot protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our Webroot plan to increase the available benefits; Haven't had the opportunity to take advantage of the plan

    I would recommend this to a friend

  • Most Helpful people I have seen in a large store.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad have been a tremendous help to me. They are worth their weight in "gold".

    I would recommend this to a friend

  • Geek squad fixed my iPad problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was the best person who I have ever had solve my problem,I appreciated his honesty and suggestions they helped in planning my next purchase from Best Buy

    I would recommend this to a friend

  • No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t request their service and didn’t mount the tv on the wall

    No, I would not recommend this to a friend

  • TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work. I will recommend to anybody. It looks great on our wall

    I would recommend this to a friend

  • Geek Squad found the problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound wasn’t working on my TV but after going through different processes they found the problem and took care of it promptly. Thank you Geek Squad you did an awesome job.

    I would recommend this to a friend

  • Randy is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy is a professional! He programmed this new Universal Remote and also answered questions I had.

    I would recommend this to a friend

  • Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gob, clean all empty boxes and review use of installl equipment. Very happy with both installer’s

    I would recommend this to a friend

  • Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech is the way to go. Whenever you have a problem their there for you with great service!

    I would recommend this to a friend

  • Follow up help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed the sound of a newly installed system. Tech was efficient and proffered

    I would recommend this to a friend
Page 226, Showing 4,501-4,520 of 9,590 reviews
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