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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 9,590 reviews

  • Nice guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast courteous and very friendly.The men came they were on time and called to let us know when they would be here.

    I would recommend this to a friend

  • Third time is a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem was resolved with the surround sound. It is difficult to troubleshoot over the phone.

    I would recommend this to a friend

  • Fixed issues quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairmen very professional and knowledgeable. Fixed the issues with my TV quickly and were very respectful of the fact that I am not tech savvy. Very appreciative of their efforts.

    I would recommend this to a friend

  • Geek Squak

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took care of our issue. Explained what was the issue and made sure we understood everything

    I would recommend this to a friend

  • Sonos fixed in one visit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and was very efficient. He helped us fix and update our sonos system which was too old find instructions online. Saved us $$$ thousands in replacement costs.

    I would recommend this to a friend

  • Excellent service experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and Shalan replaced mother board on the Samsung TV in an expeditious manner. Professional and friendly crew. My husband and I are vey satisfied customers

    I would recommend this to a friend

  • trouble shoot our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very knowledgable and gave us working options. checked signals and was very thorough

    I would recommend this to a friend

  • Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were professional and fixed my problem and explained to me how to use my equipment. They were prompt, courteous and answered all my questions

    I would recommend this to a friend

  • Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and was educated on the topics. Was able to understand what I described over the phone

    I would recommend this to a friend

  • Learning to use UtubeTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advisor was able to address all of my issues with a phone consultation. She was polite and very patient.

    I would recommend this to a friend

  • Installed my new DVD player .was not abel to see w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard service is the best service ever. Money well spent

    I would recommend this to a friend

  • Family Room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was at a great price and one of the top rated on the market. The install was quick and efficient.

    I would recommend this to a friend

  • Vinudy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great and quick in setting up the Samsung sound bar and connecting to my TV

    I would recommend this to a friend

  • Genius Support - Thank you!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever, always, can't thank you enough for your expertise and genius, really!

    I would recommend this to a friend

  • Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man was very knowledgeable and helped us understand what he was doing. He was neat and polite.

    I would recommend this to a friend

  • Security’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people come in get the job down and go fast quick and easy

    I would recommend this to a friend

  • Great technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionals. Very attentive and willing to go extra miles to fix the problem

    I would recommend this to a friend

  • Geek Squad does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Id’s the problem quickly and applied the fix! Thank you Geek Squad!

    I would recommend this to a friend

  • Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed headphones and erros network throughout the house

    I would recommend this to a friend

  • Very knowledgeable and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get the sound bar working with our TV and comcast box. He was very knowledgeable. Great service.

    I would recommend this to a friend
Page 227, Showing 4,521-4,540 of 9,590 reviews
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