Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad coordinated our remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed all of the errands wires and coordinated the remotes.
I would recommend this to a friendRated 5 out of 5 stars
He handled Bose sound bar problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the problem fixed and was very informative about some issues we had with the sound system/entertainment center. Very pleased with the service and his personality as well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad trouble shooting my receiver installati
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was totally professional and knowledgeable! Listened to the issue and was able to resolve my issue and explain what was wrong.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and very friendly. Couldn't have been more helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent took care of our issue. Explained what was the issue and made sure we understood everything
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad reconnected my new Samsung smart tv and helped me program it properly.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and was educated on the topics. Was able to understand what I described over the phone
I would recommend this to a friendRated 4 out of 5 stars
solved my problem and gave me extra hints
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He helped solve the major problem. He also listened to my questions about how things work and then showing and telling me. he was patient and understanding
I would recommend this to a friendRated 5 out of 5 stars
Third time is a charm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem was resolved with the surround sound. It is difficult to troubleshoot over the phone.
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They accomplished what they came out to do without any problems. Cleaned up after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Mister Kevin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person was very knowledgeable and attentive. Easy to talk to and understand what he was talking about.
I would recommend this to a friendRated 5 out of 5 stars
Best repair time EVER!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time, reviewed my TV and resolved the problem withing 5 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Sound System hookup.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledge, patient, and a genuinely nice person.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice and quickly fixed the problem. Was able to help with understanding how to streamline our remote usage.
I would recommend this to a friendRated 5 out of 5 stars
A few good men
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has a great team of professionals and they were so nice and considerate.
I would recommend this to a friendRated 5 out of 5 stars
Syereo install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install of my stereo system to my tv. Very knowledgeable. Highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up our rear Sonia speakers to increase the sound. They were very nice and answers all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was thorough and friendly. Was on time and truly cared.
I would recommend this to a friendRated 3 out of 5 stars
NO SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in and tried to get sound bar working but nothing, told us to take into store maybe they can help. Well, took it in and they said can’t do anything. Nothing like purchasing sound system and within a year no good and Best Buy says contact manufacturer.
No, I would not recommend this to a friendRated 5 out of 5 stars
Theater Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work trouble shooting the issue with my home theater.
I would recommend this to a friend