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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 9,590 reviews

  • Needed a replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No solution. Decided to purchase a Sonos sound bar.

    I would recommend this to a friend

  • UTL problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent could not isolate the problem - said to call you back when it recurred. Arranged for a refund to us for the service call. Appreciate his honesty.

    I would recommend this to a friend

  • Geek squad added access to my printer from my iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing and solved all my problems! Great experience!

    I would recommend this to a friend

  • TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They accomplished what they came out to do without any problems. Cleaned up after themselves.

    I would recommend this to a friend

  • Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ian was amazing. He installed our TV, made sure it was connected to everything properly, set up the game system that came with it, got the remotes working and put everything back as it was. A true professional.

    I would recommend this to a friend

  • Tv replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quck easy and accommodateive.very fast fix. Once the right people were on the job.

    I would recommend this to a friend

  • Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect job as always. Even ordered the wrong service and still got what I needed.

    I would recommend this to a friend

  • Fix TV Programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents fixed my program applications. Very knowledgeable and fast.

    I would recommend this to a friend

  • troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent reviewed my system and made some good recommendations. He didn’t pressure me to make a purchase.

    I would recommend this to a friend

  • Great job by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was professional, courteous, and did an excellent job re-installing our home theater system.

    I would recommend this to a friend

  • Geek Squad Assistants

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer Service is always 110% when I need them. If anyone says less they are lying

    I would recommend this to a friend

  • issues with TV remote resolved.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very helpful and professional. The appointment was quick and positive.

    I would recommend this to a friend

  • Nice job installing my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and friendly. Connected all my devices and answered all my questions.

    I would recommend this to a friend

  • Geek squad resolved problems with my sound bar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They resolved a problem with the sound bar and went through all of the settings with me!

    I would recommend this to a friend

  • Geek Squad fixed everything rapidly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed our system in a rapid manner, instructed us in how to make the system work and respected our home and property. I always feel like a family member is visiting when the Geek Squad arrives.

    I would recommend this to a friend

  • Leader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new router. Internet works faster. I’m happy with the service.

    I would recommend this to a friend

  • TV troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jackson wa very professional and diagnosed the problems immediately.

    I would recommend this to a friend

  • 3rd party tech installed soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thitd party technician arrived within scheduled time frame and called ahead to say he was on the way.

    I would recommend this to a friend

  • Tv mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girls were great. They were efficient and knowledgeable mounting the tv as well as getting the TV set up. I will definitely ask for them again. Thank you.

    I would recommend this to a friend

  • Geek Squad TV techs rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, professional and go the job done quickly.

    I would recommend this to a friend
Page 228, Showing 4,541-4,560 of 9,590 reviews
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