Customer Ratings & Reviews

Resolved the issue in about 15 minutes. Also, had some great suggestions on improving operation.

The geek rep was excellent. Fixed my issues quickly.

I made appointment almost a month in advance. Husband died and I needed help with 3 TVs and many remotes. Gave a full description of what was needed when I made the initial call. Got call when tech 35 minutes from my home. Surprised at what all I needed to have done. Person who logged call put in “troubleshooting.” He said with all I needed done he could not do in the 1 hour allotted to my service. With help of a visiting relative, work was done in an hour. When tech left he said if we had any problems to give him a call. Left number and his working hours. Called 5 days later with a couple of questions, just questions, not necessarily something that would require another visit to the house. Left 2 messages at 2 different times. Never did receive a call back. Very disappointing experience.

The Geek Squad technician came twice for telephone installment. He was very polite and got the mess straightened out.

The agent swiftly and almost magician-like solved my problems. Agent Carl Patrick is a wizard. He understood my problem and solved it quick-as-a-wink.

Needed help with setting up a new Sony A/V receiver. Geek Squad member (Evan) was outstanding. He helped setting this up and explained all the functions that I did not know existed.

Excellent service and handles quickly and efficiently

The agent took a look and told me I contacted the wrong people- I should have called Magnolia. He said he would get in touch with them to get me an appointment. Never heard anything.

They are the greatest. They fixed my problem & made sure I could work it before they left.

Determined my amp was bad after second call. First service call told me my bass speaker was bad

Agent did good, but didn’t get me a verity of scenes to choose from

The agent was on time,resolved the issue and there has been no issue since then

Geek Squad Fixed My TV Reception By Adjusting The TV Codes.

Very professional and efficient. On time, knew what he was doing and friendly.

The agent did a thorough troubleshooting job. Got my system up working in about 15 minutes.

The agents arrived promptly and did a great job. I will recommend Greek Squad over and over.

Geek Squad always assist and solve any issues I have. Great customer service!

The technician was very knowledgable and was able to resolve my issues.

My Guys where very helpful, and recommend me other options.

Fix it good job fix it fix it fix it fix it fix it