Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
remote issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job getting my logtech remote up and running again
I would recommend this to a friendRated 5 out of 5 stars
Very friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our guy had to come back to install the correct blue ray player (he had accidentally installed our old one the first time he was here) but he was super friendly about it and had it going in a jiffy.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed our new tv and hooked up our speakers. He was very patient with us and took his time.
I would recommend this to a friendRated 5 out of 5 stars
Bose speaker fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed issue with my Bose speaker and TV connection
I would recommend this to a friendRated 5 out of 5 stars
Wiring issues resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and hard working team. They took their time and resolved the wiring issues I had.
I would recommend this to a friendRated 4 out of 5 stars
Attempt to fix Bose Rcvr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They tried to diagnose my 5 year old Bose Receiver system but could not make it work
I would recommend this to a friendRated 5 out of 5 stars
Issue Resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time,resolved the issue and there has been no issue since then
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were knowledgeable and friendly and did a good job of installing
I would recommend this to a friendRated 5 out of 5 stars
Sound bar and DVD problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and knew how to do what needed to be done. He came and fixed the issue quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professionalism
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was thorough and friendly. Was on time and truly cared.
I would recommend this to a friendRated 5 out of 5 stars
Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disconnect the cable box and connected cable from bose speakers to tv
I would recommend this to a friendRated 5 out of 5 stars
So. Many. Options.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joe provided many actionable steps to try as I attempted to narrow down the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad adjusted my surroundsound quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad arrived promptly and explained, and adjusted my surroundsound perfectly.
I would recommend this to a friendRated 5 out of 5 stars
AppleTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service was outstanding- could not have been better. Thanks to Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Service call for soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our technician was very helpful and explained everything thoroughly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and fixed my problem in a matter of minutes.
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and efficient. On time, knew what he was doing and friendly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reconnected the speaker to the TV as wey as insuring that it's working properly
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job troubleshooting a.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony did an excellent job. Spent the necessary time and did not rush. Went above and beyond. Give him a raise!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my overloaded phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always knows how to manage electronic problemd
I would recommend this to a friend