Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Wiring issues resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and hard working team. They took their time and resolved the wiring issues I had.
I would recommend this to a friendRated 5 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician Shana, did an also job of explaining things.
I would recommend this to a friendRated 5 out of 5 stars
help and assist
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it was easy and outright set-up assist provided by your agent, helpful and very comforting
I would recommend this to a friendRated 5 out of 5 stars
Great service gentleman..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional gentleman and the service was excellent.. thank you.. you know who you are..
I would recommend this to a friendRated 5 out of 5 stars
As always, solved the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very patient….new his stuff and solved the HEOS problem. I’m always satisfied with the Geek Squad results.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend Geek Squad, they have installed many of my electronics and they have always done a great job
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rep was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repair guy was knowledgeable, friendly and quick! And fixed everything.
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar reconnection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and fast. Excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were professional and fixed my problem and explained to me how to use my equipment. They were prompt, courteous and answered all my questions
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable. Nice and friendly. I need more words to get it filed.
I would recommend this to a friendRated 5 out of 5 stars
Home theater sound system fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my home theater sound system problem
I would recommend this to a friendRated 5 out of 5 stars
very easy to install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.support is exceptional, very professional assistants
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents figured out the problem and offered a sound solution and did it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my iPad problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike was the best person who I have ever had solve my problem,I appreciated his honesty and suggestions they helped in planning my next purchase from Best Buy
I would recommend this to a friendRated 4 out of 5 stars
New t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad delivered our t.v Set it up and connected everything. Very happy.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the BEST
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is so great using Geek Squad, they are always so helpful, knowledgeable and friendly. Always give great tips and I have never had anyone talk down to me because I am not a geek myself.
I would recommend this to a friendRated 5 out of 5 stars
Sonos
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent knowledge Great communication very helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, friendly and knowledgeable. Quality installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad sound bar Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up appointment, next day, diagnostic, was though, returned next day for repair.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed trouble shooting how to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took adequate time to explain and demonstrate processes and procedures
I would recommend this to a friend