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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 237 Showing 4,721-4,740 of 9,590 reviews

  • Home Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient service. Technician was very knowledgeable

    I would recommend this to a friend

  • Quick Fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar not working. The technician quickly diagnosed the problem and made the necessary adjustments.

    I would recommend this to a friend

  • Great Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got it done very quickly and have had no issues since!

    I would recommend this to a friend

  • who is the BEST GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the BestCOME WHEN THEY ARE CALLED SHOW UP AND CORRECT PROBLEM

    I would recommend this to a friend

  • thank you team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love having your team at home, they are the best, always working for me and fixing all my problems! thank you team!

    I would recommend this to a friend

  • In wall kit and TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very helpful and curtious. They made recommendations and everything worked out wonderfully. I appreciate the knowledge and the help.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did an Excellent job. He fixed the problem and explained everything very well.

    I would recommend this to a friend

  • AMAZING CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never encountered customer service at this level - ANYWHERE!! BRAVO!!!

    I would recommend this to a friend

  • Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy store in Branson, Missouri provides the best Customer Service we have ever received. They go above and beyond to ensure you're completely happy. We would never shop anywhere else!

    I would recommend this to a friend

  • Got to fixed = first try

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called ahead with his arrival time. showed up on time. went right to work and had the problem solved quickly. Spent some time verifying that other things were still working well.

    I would recommend this to a friend

  • Geek squad did it..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and fast repair from the team. I always have faith in the work being done.

    I would recommend this to a friend

  • Mirroring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were able to activate mirroring on the television.

    I would recommend this to a friend

  • My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and relocated 2 more connected them to the wifi and did a beautiful job.

    I would recommend this to a friend

  • Geek squad is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was outstanding! Most helpful in looking into our tv issue and explaining our options

    I would recommend this to a friend

  • Geek Squad excellence!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. Tech was very informative, professional & helpful.

    I would recommend this to a friend

  • Geek squad removed my hard drive quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was gone just a few minutes and I was out the door! She was also very helpful explaining and answering different questions that I had! Very helpful:)

    I would recommend this to a friend

  • Not Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment canceled therefore you can disregard this review.

    I would recommend this to a friend

  • Wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and technicians on time and had great knowledge

    I would recommend this to a friend

  • Quick and responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set us up for a home visit to reprogram our remote. Understood what we needed, set it up quickly. Offered to help more, but that was all we needed on that call.

    I would recommend this to a friend

  • Geek Squad eval of entertainment systems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked remote usage on both tv’s and offered suggestions for improvement.

    I would recommend this to a friend
Page 237, Showing 4,721-4,740 of 9,590 reviews
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