Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t improve my situation and in fact things don’t work as well as they did before they came out. Very disappointing! They were apparently from out of the area and just wanted to get out asap. They also messed up some of the programming that Manny (excellent) had in place.
I would recommend this to a friendRated 5 out of 5 stars
New TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job of setting up the Tv Ed and going over all the controls. Also set up channels most used
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad performed as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing was done as promised. Arrived as scheduled.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They solved the riddle to get our bathroom mirror tv to function. Bravo!
I would recommend this to a friendRated 5 out of 5 stars
Resolved issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was knowledgable and was very willing to do whatever he needed to do to please us. Professional and knowledgable.
I would recommend this to a friendRated 5 out of 5 stars
Quick Fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar not working. The technician quickly diagnosed the problem and made the necessary adjustments.
I would recommend this to a friendRated 5 out of 5 stars
New modem installed with pertinent equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appreciate the input and knowledge shared by technician speaking in language equal to my experience! Helpful!!!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, friendly, and patient with an old lady who is computer illiterate
I would recommend this to a friendRated 5 out of 5 stars
Fix a husband mess!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents did a wonderful job! Arrived in a timely manner, made sense of a mess that my husband made and fixed it!! Thank you so much Theresa
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad explained our our system worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents answered all of our questions and, in general, provided excellent service.
I would recommend this to a friendRated 5 out of 5 stars
New SONY TV economizing on Audio Out Port.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs were polite, respectful, arrived on time and were knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and was able to fix my issue with the home theater tv
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgable and professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, knowledgeable, and dedicated. Worked hard to resolve issue and was successful
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad programming Harmony remote controls.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JJ did a great job reprogramming my Harmony remote controls.
I would recommend this to a friendRated 5 out of 5 stars
Had TV looked at to see if could fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung TV has black line on screen , only had 2 years , so nothing they could do to fix it. Not sure I’d buy another one.
I would recommend this to a friendRated 4 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ran into unexpected issue. Service completion being rescheduled. Technicians very polite.
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did great and fix was quick and easy
I would recommend this to a friendRated 4 out of 5 stars
Geek squad did it..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good and fast repair from the team. I always have faith in the work being done.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed task in a timely manner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They explained service to be done and performed It in a professional manner.
I would recommend this to a friend