Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Solved connection problem with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Investigated a problem with my TV that would not connect to internet.
I would recommend this to a friendRated 5 out of 5 stars
Printer purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Associate gave me excellent recommendation on new printer to purchase
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, friendly, and patient with an old lady who is computer illiterate
I would recommend this to a friendRated 5 out of 5 stars
Listening well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were wonderful listening skills are Impeccable thank you for always being there when we need you
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my surround sound and video !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and totally worth every penny! Big shout out to the designer Will Szcerba for turning me on to this service!
I would recommend this to a friendRated 5 out of 5 stars
Poor wi-fi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled order because there was a Problem with wi-fi tower in my area.
I would recommend this to a friendRated 5 out of 5 stars
Darien
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very professional, prompt, efficient, courteous, understanding geek squad member. a great asset to you company
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service. Very professional work at my home.
I would recommend this to a friendRated 5 out of 5 stars
Fix sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fix it good job fix it fix it fix it fix it fix it
I would recommend this to a friendRated 5 out of 5 stars
Excellence Personified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Technician was courteous, knowledgeable, and professional.
I would recommend this to a friendRated 5 out of 5 stars
TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good result. Although, securing an appointment was a little problematic.
I would recommend this to a friendRated 5 out of 5 stars
mrs Judy Schoenegge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent helped me with my Verizon phone in a matter of minutes
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad performed as advertised.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every thing was done as promised. Arrived as scheduled.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped tune and coordinate sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The individual was courteous and knowledgeable. He recommended alternate equipment which I later bought from Best Buy. He was exceptional. Thank you b
I would recommend this to a friendRated 5 out of 5 stars
Stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very fast!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Sound System Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech setup my Samsung sound bar system.............
I would recommend this to a friendRated 5 out of 5 stars
They were so patient with us about the height and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were so professional and knowledgeable about mounting our new TV
I would recommend this to a friendRated 5 out of 5 stars
Fire stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reconnected my fire stick. Wrote down instructions on how to use.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was punctual and very knowledgeable. They analyzed and rectified the issue quickly.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team very professional and courteous mounted my TVs and clean up after themselves.
I would recommend this to a friend