Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and caring. Worked with us to learn how to manage our TV.
I would recommend this to a friendRated 5 out of 5 stars
speaker issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zack was great at trouble shooting the speaker issue
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Word and MORE Thank you so much Thank you
I would recommend this to a friendRated 5 out of 5 stars
Good work by our tech!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent got our wireless headsets to work with the volume on the tv
I would recommend this to a friendRated 5 out of 5 stars
broken TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and took care of the problem quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my delays
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris was super nice, and helped fix the issue quickly
I would recommend this to a friendRated 5 out of 5 stars
Worked on our TV, work great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great work, Quick and efficient , left place clean and neat. Thank you Kay Waller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was quick - the technician knew exactly how to resolve the problem.
I would recommend this to a friendRated 5 out of 5 stars
Fast and Knowlegeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the best! Always polite and informative.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD AWESOME INSTALLATION SERVICES!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable, quick installation. I am so happy to be a Total Tech member.
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony and Tim were great. Uninstalled the defective TV and installed the new one.
I would recommend this to a friendRated 5 out of 5 stars
Very courteous and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a minor account info adjustment, and I called a later hour, I was pleasantly surprise to have my call answered and my issue resolved with relative ease.
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reprogramed out remote after we ha d our dish box replaced. They were on time and fixed everything quickly.
I would recommend this to a friendRated 5 out of 5 stars
Ms
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service ever created by Best Buy. I highly recommend it.
I would recommend this to a friendRated 5 out of 5 stars
Fixed problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was there early and he fixed our problem in 5 minutes!
I would recommend this to a friendRated 5 out of 5 stars
Televisions - 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my devices, explained how to use the remote & troubleshoot.
I would recommend this to a friendRated 3 out of 5 stars
Wasted time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took a look and told me I contacted the wrong people- I should have called Magnolia. He said he would get in touch with them to get me an appointment. Never heard anything.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, on time and respectful. Figured out and fixed the issue quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs that came out were extremly helpful. Will have them out again.
I would recommend this to a friendRated 4 out of 5 stars
HP computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Review was good Enjoyed learning from them Thanks for your help
I would recommend this to a friend