Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Go Geek Squad! Yrouble shot my Theatre Room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.friendly guy with awesome suggestions of how to correct problem in theatre room
I would recommend this to a friendRated 5 out of 5 stars
The guys installed a new sound system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were excellent! They did a great job, answered all our questions and were very helpful, friendly and polite! Funny, too! We call them Batman and Robin.
I would recommend this to a friendRated 5 out of 5 stars
TV and internet issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Willie was outstanding and took the time to address all my issues.
I would recommend this to a friendRated 4 out of 5 stars
Service Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to make appointment, service person was on time & called before arriving. Was not able to fix problem with TV, recommended buying new...
I would recommend this to a friendRated 5 out of 5 stars
Motherboard burnt out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very professional and pleasant to deal with
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.James was fantastic - he walked me through everything and was vice nice about it.
I would recommend this to a friendRated 5 out of 5 stars
Done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came here was fantastic! Helped set up another tv as well, all good!
I would recommend this to a friendRated 5 out of 5 stars
Quick response and issue fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.response time was fast. Rep was knowledgeable and respectful
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job…. On time….polite. Am sure we will use them again. Thanks guys.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad recalibration of my home entertainment and checked all mountings
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped wife transfer Facebook to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He quickly showed my wife how to connect TV to Orange Bloosum Opry on Facebook
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my wired doorbell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your staff wired and mounted my r;ing doorbell as I reuested along with pertenent instructions. Excellent job!
I would recommend this to a friendRated 5 out of 5 stars
Geeks are our friends
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mostly, I received advice regarding a TV I bought 5 years ago. I made the right choice and bought new. Thanks Brother Geek!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Knowledgeable Friendly. Helpful. On time. Very good at explaining everything
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was knowledgable and professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Sweet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out the cheap subwoofer wire was the problem.
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our experiences with Geek Squad have always been excellent!
I would recommend this to a friendRated 3 out of 5 stars
Unexpected system shut downs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very knowledgeable and helpful - Unfortunately my Home Theater System fooled us both and after he left the system still did not function properly - The TV still turns off the whole system if it is paused for more than 15 minutes!
I would recommend this to a friendRated 5 out of 5 stars
Home Theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did great and fix was quick and easy
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad provided thorough analysis.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was thorough in resolving the issues with my home theater.
I would recommend this to a friend