Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad does it again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great and helped us set up HBO Max. Also, he made it easier for us to use our TV.
I would recommend this to a friendRated 5 out of 5 stars
Problem 0; Geek Squad Tech 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent addressed the situation and was able to resolve the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad trouble shot myHulu problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to activate Hulu on my LG television .They also programed my Logitech to use it.
I would recommend this to a friendRated 5 out of 5 stars
I reslly am thankful for the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and they stay till all us done and completed to your satisfaction.
I would recommend this to a friendRated 5 out of 5 stars
geek squad troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service!they solved the problem within the time frame
I would recommend this to a friendRated 5 out of 5 stars
Great Anti Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried several anti virus software applications and by far this is the best one to use.It does not slow my pc down and works seemlessly in the background to get the job done.
I would recommend this to a friendRated 5 out of 5 stars
Quick and responsive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set us up for a home visit to reprogram our remote. Understood what we needed, set it up quickly. Offered to help more, but that was all we needed on that call.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed an Apple box controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both personnel were knowledgeable and friendly. Install and guidance went well.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed mount that wasn't a good fit for my TV and reinstalled with a better mount.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fixed a volume issue I was having with my TV.
I would recommend this to a friendRated 5 out of 5 stars
Geek assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the service and the "squad" member.
I would recommend this to a friendRated 4 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was satisfied with my best buy service . help was good .
I would recommend this to a friendRated 5 out of 5 stars
Amplifier fixed in the living area for home theate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the home theater system and adjusted the sound beautifully.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Knowledgeable Friendly. Helpful. On time. Very good at explaining everything
I would recommend this to a friendRated 5 out of 5 stars
Tv is working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was nice and rebotee issue I was having with the Wi-Fi connection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad came through for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed the issues I was having and answered all of my questions.
I would recommend this to a friendRated 5 out of 5 stars
Got to fixed = first try
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called ahead with his arrival time. showed up on time. went right to work and had the problem solved quickly. Spent some time verifying that other things were still working well.
I would recommend this to a friendRated 5 out of 5 stars
He solved my problem quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found a loose audio cable that solved my problem. I was very impressed.
I would recommend this to a friendRated 5 out of 5 stars
Happy Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As always when needing help. Your customer service was second to none. Thank you Best Buy in having a place to go to troubleshoot.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my tv and set everything up for me. Connecting everything I needed to make my system work.
I would recommend this to a friend