Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Please With Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the service we received. Knowledgeable, on time, courteous.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my problem in a timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent resolved my problem in a timely manner and connected all my features.
I would recommend this to a friendRated 5 out of 5 stars
Good technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time and diagnosed the problem with our Samsung QLED TV
I would recommend this to a friendRated 5 out of 5 stars
Tv & sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job..got my TV & sound bar workings as well as programming my remote
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved my camera problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent ably solved my problem with the cameras. I was very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very helpful and respectful. He explained everything and answered all questions that I had.
I would recommend this to a friendRated 5 out of 5 stars
Carlos is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos is always professional and knows a lot a lot a lot about the equipment
I would recommend this to a friendRated 5 out of 5 stars
repaired tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was knowledgeable and friendly and resolved my issue
I would recommend this to a friendRated 5 out of 5 stars
Got my surround system working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were Very helpful even took time to give advice for future needs and the purchases we would need to make
I would recommend this to a friendRated 4 out of 5 stars
Living room TV sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly fixed the sound system, we are up and running
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Greek Squad was very informative.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad came to improve tv settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and adjusted the tv settings in order to improve the picture
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came to my home was thorough, conscientious and full of integrity. He checked out the situation and gave me sound advice.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad reset my TV settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reset my Roku TV settings so I could receive all services properly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Removed mount that wasn't a good fit for my TV and reinstalled with a better mount.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to get in touch with. Very helpful. Worth the money. Also had Then install and set up my TV. They were on time and did a great job
I would recommend this to a friendRated 5 out of 5 stars
Kenny is the BEST !!!!!!!!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kenny was able to fix my TV/ Smart connection to my Wi-Fi. He is excellent !!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only mounted the TV. Had to have another appointment with another technician to connect .
I would recommend this to a friendRated 5 out of 5 stars
Jonathan was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Johnathan was great! Polite, knowledgeable, friendly, courteous and extremely smart about tv’s and electronics!
I would recommend this to a friendRated 5 out of 5 stars
Projector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Projector return was simple and easy. No hazzle. Agent was good
I would recommend this to a friend