Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech indicated that there nothing he could do for me except for some advice...he didn't charge me for t he service call. what else could ask from a service?
I would recommend this to a friendRated 5 out of 5 stars
Problem 0; Geek Squad Tech 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent addressed the situation and was able to resolve the problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad troubleshooting visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer care representatives. Very knowledgeable, patience, conscientious and thorough.
No, I would not recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person was knowledgeable and informative!!!!
I would recommend this to a friendRated 5 out of 5 stars
Apple TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents responded to an Apple TV question promptly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad checked remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just very pleased with the customer service from Tyler and Miquel.
I would recommend this to a friendRated 5 out of 5 stars
Sam Sung Big Screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out and fixed problem regarding my big screen Sam Sung TV
I would recommend this to a friendRated 5 out of 5 stars
Johnny on the spot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did and excellent job, explained everything about the TV and how it worked.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.gentleman was very helpful in explaining everything
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting a Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and helpful.. They were friendly and followed safely protocol and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service is excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes. Very Prompt delivery . Great product. Great service by Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped hdmi issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician helped me solve my problem and he was very professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rep
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew was a big help installing my sound speaker. he ia a great Geek Squad rep
I would recommend this to a friendRated 5 out of 5 stars
Great Tech Support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In-home tech help is invaluable!! Troubleshooting is far easier and more accurate.
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent’s run new speaker wire and programed my Harmony TV remote to work with my Apple TV
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected my new router and modem. Then he reprogrammed my Chrome Cast device. He did an excellent job.
I would recommend this to a friendRated 5 out of 5 stars
Great remote service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite and professional, and was able to assist me in s productive manner.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service plan to have, always dependable and comes to the house if needed
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek Squad guy was fabulous!! Your phone set up is worthless I had to drive to the store to set up an appointment
I would recommend this to a friendRated 5 out of 5 stars
Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to get everything working and showed me what to do next time.
I would recommend this to a friend