Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My big screen tv had problems and had to be replaced twice. Called geek squad and they were very professional and helped coordinate for someone to come out and exchange the tv.
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad to the rescue --- thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad found problem -- fixed it --- Very professional and courteous..
I would recommend this to a friendRated 5 out of 5 stars
Samsung Fridge Icemaker replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent replaced ice maker on Samsung fridge.great job. competent and polite and fast.
I would recommend this to a friendRated 5 out of 5 stars
Agent was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very good a finally getting the tv to not be in display mode.
I would recommend this to a friendRated 5 out of 5 stars
Streaming simplifie!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my new modem and roku's installed and working quickly. Don't wait, start streaming today.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my ethernet cable from my television to the router.
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient in solving my issue. I was very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very good and helpful to my issue. He was on time and very kind
I would recommend this to a friendRated 3 out of 5 stars
Problem diagnosis after power outage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent correctly diagnosed the problem and recommended a path forward. Unfortunately, however, when he put one of the electronics items on the floor by the cabinet he placed it on top of its USB wireless receiver, which I later discovered had broken it and I then had to go to the store to obtain a replacement.
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine. Good service. Appreciated their professionalism.
I would recommend this to a friendRated 5 out of 5 stars
Happy Huband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team provided the assistance that we needed and shared some great tips.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable tech fro Greek squad and magnolia
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was so much knowledgeable and troubleshoot av receiver so quickly. Love there installation and service
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IS GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent made sure that my Internet features were up and running quickly, and also spent the time to help me fix my SONOS as well!!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, the tech really took time to show what problems he fixed
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech informed me that my problem was not a home theatre issue
I would recommend this to a friendRated 5 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i didn’t even end up needing it but appreciate the followups i got
I would recommend this to a friendRated 5 out of 5 stars
Great remote service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite and professional, and was able to assist me in s productive manner.
I would recommend this to a friendRated 5 out of 5 stars
Surround system correction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, knowledgeable, personable and fixed the issue
I would recommend this to a friendRated 5 out of 5 stars
Geek squad troubleshooting visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer care representatives. Very knowledgeable, patience, conscientious and thorough.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job !!!!!!!!!!!!!!!!!!!!!!!!#!!!!!!-----!!!!!---
I would recommend this to a friend