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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 9,590 reviews

  • Geek Squad set everything up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The three men that were very nice and efficient at setting everything up

    I would recommend this to a friend

  • Geek squad installed a 2-terabyte external drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a simple installaion, done quickly, and some other help carried out...no problems.

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thorough. Stay with the project until it was completed

    I would recommend this to a friend

  • Geek squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the new total geek squad service that just about covers everything i have and it is mind boggling.. i do not know how they could improve on it, it is just great.

    I would recommend this to a friend

  • Had problems watching TV channels.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that show up quickly fix my problem. Right of way new what was wrong.

    I would recommend this to a friend

  • Geeks are our friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly, I received advice regarding a TV I bought 5 years ago. I made the right choice and bought new. Thanks Brother Geek!

    I would recommend this to a friend

  • LG TV had a problem that Geek Squad could not fix.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a lot of problems getting this LG TV to work properly - lots of noise with a voice on TV every time the sound or channel change button was used. It had to be "fixed" four times before it really did "seem" to be fixed. Just waiting for the noise again to happen!!!

    I would recommend this to a friend

  • Geek squad completed all tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reprogrammed all remotes and looked at a tv that didn’t work.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home help with your geek squad thanks for the help with my tv and the chrome cast.

    I would recommend this to a friend

  • Assistance with U Tube

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the nicest guys i have ever met. Very helpful ad great personality

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came and got my surround sound working in a short amount of time. Friendly and knowledgeable.

    I would recommend this to a friend

  • Love the Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an excellent job with the setup and installation of the projector!

    I would recommend this to a friend

  • Too profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service, on time, respect full, too smart respect his job

    I would recommend this to a friend

  • trouble shooting sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was excellent and helpful. Thank you Geek Squad.

    I would recommend this to a friend

  • Geek Squad repaired my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents diagnosed and fixed my audio problem.It only took them about 2 minutes.

    I would recommend this to a friend

  • ORDER # 1116344739523

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an important order which included a Sony Soundbar that never worked, Having had health issues I did not follow up on a complain. However, on 03/30/2018 I did ask for service: ORDER # BBY01-805537449701 for which I was charged $100 in advance. The technician that came is a true professional who put the soundbar to work and also helped teaching us TV functions. I resent the fact that you charged a $100 for something that should have worked when we bought it.

    No, I would not recommend this to a friend

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff and great customer service and great delivery

    I would recommend this to a friend

  • Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall service was timely , efficient and friendly; just one issue was created which was only discovered after the Service Technition had left.

    I would recommend this to a friend

  • A most pleasant and helpful fellow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with my TV and gave me a tutorial. I now have a functioning TV. Thank you!

    I would recommend this to a friend

  • Great as ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, found problem, fixed and instructed us how to hopefully resolve it ourselves if it happens again.

    I would recommend this to a friend
Page 259, Showing 5,161-5,180 of 9,590 reviews
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