Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Appointments where are you?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great idea if one could get an appointment in under a month.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nathaniel was very knowledgeable and pleasant. Would him again.
I would recommend this to a friendRated 5 out of 5 stars
TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John & Cooper are simply the best tech people!!! They have helped me several different times
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thorough. Stay with the project until it was completed
I would recommend this to a friendRated 5 out of 5 stars
THEY TACKLED THE SETUP VERY EFFICIENTLY.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A JOB WELL DONE. A VERY PROFESSIONAL TEAM WITH PATIENCE AND ATTENTION TO THE PROJECT AT HAND.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting my install mistakes, plus trainin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great techs….hard working and smart…did more than I knew I needed….I’ve recommended to friends. Thanks
I would recommend this to a friendRated 5 out of 5 stars
A Mystery fixed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem was fixed, and no one knows why!! Thank goodness.
I would recommend this to a friendRated 5 out of 5 stars
Universal Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my replacement universal remote for all of my devices.
I would recommend this to a friendRated 5 out of 5 stars
the geek squad handled the tv remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent solved my tv remote problem, it was not working correctly.
I would recommend this to a friendRated 5 out of 5 stars
Hijack Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood my problem and assured me it could be fixed.
I would recommend this to a friendRated 5 out of 5 stars
Just what we needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up having the system set up to meet our needs and they were very patient.
I would recommend this to a friendRated 5 out of 5 stars
Quick install, great staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, professional, knowledgeable. Answered all our questions
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Set Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents resolved issue on routers and with StarLink.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped us with our sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very special person. Very respectful to seniors, spoke slowly to were we could understand
I would recommend this to a friendRated 5 out of 5 stars
Sound System Service Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Immediately diagnosed and fixed the problem. In and out in 15 minutes, very professional.
I would recommend this to a friendRated 5 out of 5 stars
Home theater hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great and solved the issue quickly. Will defiantly have the Geek Squad back again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad representative installed my Router.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative was great. Set up my wi-go & checked to make sure all was working with my computers & TV. Great technician.
I would recommend this to a friendRated 4 out of 5 stars
Geek squad was very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very informative & helpful on the settings of my receiver.
I would recommend this to a friendRated 5 out of 5 stars
Surround system correction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, knowledgeable, personable and fixed the issue
I would recommend this to a friendRated 5 out of 5 stars
consulting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad were here on time and very knowledgeable and thorough in their job.
I would recommend this to a friend