Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Install my soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the absolute best! They are very customer friendly and so knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed sound bar & antenna
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaric was so professional & nice!He was so patient with us.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad worked quickly and efficiently.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reconnected my sound bar system and checked to see that my tv and sound was synchronized .
I would recommend this to a friendRated 5 out of 5 stars
Good seevice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good bargain. They’ve been out twice to help with different things
I would recommend this to a friendRated 5 out of 5 stars
Samsung Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, first suggestion of what could be wrong was the issue.
I would recommend this to a friendRated 5 out of 5 stars
EXCELLENT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent (Alejandro) was friendly, knowledgeable, and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Home Theatre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshooted Sonos bar and reconnected speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed the tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and best people handling this service
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very through in set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was a big help and took time to solve my problem with direct tv
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and efficient. Helped simplify a complex installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixing soundbar issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech agent were here the first day that I had called and solved my soundbar issue,
I would recommend this to a friendRated 5 out of 5 stars
The Service Tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Service Tech was great. The way you have changed the way a customer is invoiced and a payment is made stinks, change it.
I would recommend this to a friendRated 5 out of 5 stars
right on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job, very nice and professional. I love being a Best Buy customer.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jonah your tech did a very good job and was knowledgeable in doing his job. And he answer all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT SERVICE!!! Francisco was very KNOWLEDGEABLE and provided EXCELLENT SERVICE!! !
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad installed my new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician from Best Buy took away my old TV and installed my new Sony TV.
I would recommend this to a friendRated 5 out of 5 stars
Professional Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Personnel were knowledgeable and polite explaining the process along the way
I would recommend this to a friendRated 5 out of 5 stars
SOLVED MY PROBLEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE WHOLE PROCESS WAS FANTASTIC, FROM MY FIRST CONTACT TO THE TECHNICIAN THAT FIXED MY PROBLEM. ARRIVED ON TIME AND KNEW EXACTLY HOW TO GET ME UP AND RUNNING.
I would recommend this to a friendRated 4 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out he was very professional tried to fix my tv but the parts are not available to order.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is able to do their job easily and are
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They understand what they are to do and do it easily and they are well informed and can answer questions.
I would recommend this to a friend