Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad corrected the issue promptly…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained what the problem was and corrected the issue.
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good service thanks fast and quick solution of problem
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Surround Sound System hookup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshooting New TV Hookup was done quickly and effectively.
I would recommend this to a friendRated 5 out of 5 stars
revirw-of June 29,2023 support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Larry- excellent tech== professional - pleasant- and polite
I would recommend this to a friendRated 5 out of 5 stars
Hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came and fix the problem very courteous and no time they had it up and running
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech set up my tv and programed my remote. They did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting my install mistakes, plus trainin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great techs….hard working and smart…did more than I knew I needed….I’ve recommended to friends. Thanks
I would recommend this to a friendRated 4 out of 5 stars
cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this was cancelled did not need after all please do not charge me
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my RING bell.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, knowledgeable andwork well together.
I would recommend this to a friendRated 3 out of 5 stars
Work not done.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had requested someone to connect the ethernet wires to be connected to my tv box. The guy who came said i need computer technician He said he will create service call for that. Never heard from anyone.
No, I would not recommend this to a friendRated 5 out of 5 stars
Issue connecting Bose to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and resolved the issue. Came in on time.
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best customer service always on time and very helpful
I would recommend this to a friendRated 5 out of 5 stars
Quick and Accurate Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians quickly were able to pair my Comcast remote with my Best Buy Samsung TV and sound bar. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service with the Geek Squad! So knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Fixed connectivity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and knowledge of the products and interrelatedness thereof.
I would recommend this to a friendRated 5 out of 5 stars
TV issue with video of picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Profession and listened to my concerns. Gave me suggestions to help with my issue.
I would recommend this to a friendRated 5 out of 5 stars
Tghese guys know their stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agents are professional, courtesous and great to deal with.
I would recommend this to a friendRated 5 out of 5 stars
Deserving of rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job very knowledgeable Professional Considerate
I would recommend this to a friendRated 4 out of 5 stars
The agent tried to trouble shoot the sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Supposedly the agent partially solved the problem, but recommended to the store that I buy another brand of sound bar
I would recommend this to a friendRated 4 out of 5 stars
Technician was very professional and friendly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician checked all settings on TV to determine that it was the cable box that was the cause of the sound and sync issue.
I would recommend this to a friend