Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is the best !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and got to work . I told them what needed to be done and that was it
I would recommend this to a friendRated 5 out of 5 stars
Technician great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great. He fixed everything quickly and thoroughly. He was very courteous
I would recommend this to a friendRated 5 out of 5 stars
Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fixed the problems quickly. They were courteous
I would recommend this to a friendRated 5 out of 5 stars
Resolved concerns on some home theater malfunction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Some minor issues with interactions of components of home theater setup. Main concerns resolved, and additional info acquired from techs.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are very helpful with our phone, tv's, computer and other technology items.
I would recommend this to a friendRated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent knowledgeable and kept me informed what he was doing
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service with the Geek Squad! So knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Resolved my TV headphone issue quickly. Explained issue and what was wrong with setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech arrive on time. He listen very closely to me explain my issues. He addressed each issue. I was extremely satisfied.
I would recommend this to a friendRated 4 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech came to hook up new TV, properly. In and out in 15 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Updated Apps
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, and knolagable of system. Listened well and got it done right!
I would recommend this to a friendRated 5 out of 5 stars
JOB WELL DONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with best buy was exciting, fun to work with Joshua Hoose and his partner Nick these two guys that did what their job required. Thank you best buy.
I would recommend this to a friendRated 5 out of 5 stars
Found problem ASAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discovered my old sound bar had died. The reason I had no sound. I then purchased a new one and in just a few days Matt and Travis came and installed it. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - connections and product survey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Survey for performance of equipment connections. He gave me a lesson in product management
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad folks always take good care of us!!
I would recommend this to a friendRated 5 out of 5 stars
quick to diagnose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived in a timely manner towards the end of the given window. He was able to quickly diagnose the problem and fix the issue. Thank You
I would recommend this to a friendRated 5 out of 5 stars
He go my system back to normal very quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech was totally professional and did a great job>
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad workers knew what they were talking about. Clearly explained the problem
I would recommend this to a friendRated 5 out of 5 stars
Net work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job. He was very patient and polite.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two agents hooked up my sound bar correctly, giving us much better TV sound.
I would recommend this to a friend