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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 9,590 reviews

  • Tv picture freezing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They couldn’t fix my issue because it was a Verizon problem but they were very professional

    I would recommend this to a friend

  • Geek squad agent connected my Printer to PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my printer to my PC. I couldn't get it to stay connected. Thomas (Geek Squad) fixed it!

    I would recommend this to a friend

  • Geek Squad installed my components

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great and courteous. They are also very knowledgeable.

    I would recommend this to a friend

  • Problems located - problems solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam and Josh came back and diagnosed the problems, then gave advise for the solution to the problems.

    I would recommend this to a friend

  • Bad and confused Service Dept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Savant hasn’t been updated. Is it possible to keep straight what Best Buy does, what the Geek Squad does, what Magnolia Services does, it seems like you should have a united Front against solving problems instead of me, calling up somebody in the Philippines talking to him for an hour and getting no results.

    No, I would not recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician is knowledgeable and resolved the problem quickly

    I would recommend this to a friend

  • Technician great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was great. He fixed everything quickly and thoroughly. He was very courteous

    I would recommend this to a friend

  • Lessons Taught

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 minutes to fix my problem. Simple instruction to home owner.

    I would recommend this to a friend

  • Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and they were very professional,

    I would recommend this to a friend

  • Geek squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, effective, polite, careful, considerate.

    I would recommend this to a friend

  • TECHNICIAN PROVIDED THE HELP THAT I NEEDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TECHNICIAN ARRIVED ON TIME AND FIXED THE PROBLEM.

    I would recommend this to a friend

  • Geek Squad - connections and product survey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Survey for performance of equipment connections. He gave me a lesson in product management

    I would recommend this to a friend

  • Service issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very helpful and stayed on the line til issue was resolved

    I would recommend this to a friend

  • Geek Squad serviced my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was quick and professional! Thanks for the support!

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did and excellant job ....well done and would request the same tech back again.

    I would recommend this to a friend

  • Great service from. GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, on time and resolved quickly. Thanks!

    I would recommend this to a friend

  • Great camara for a beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been on a few field trips with my camara and find it to be great fun and enjoyment shooting pictures I snapped some in a grave yard and some at the house of the seven gables

    I would recommend this to a friend

  • Nikkito is the master

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nikkito trouble shot my system and had it running like a top in a matter of minutes. He is an asset to Best Buy

    I would recommend this to a friend

  • Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service is always excellent. always helpful with computer questions. very reliable.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very professional, and was able to make the install of our Amazon Show go well.

    I would recommend this to a friend
Page 274, Showing 5,461-5,480 of 9,590 reviews
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