Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad always very professional and informative. Nice service
I would recommend this to a friendRated 5 out of 5 stars
Geeks (Malik) thought through my problem and fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved my wireless problem. Did it professionally and quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad answered my questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always knowledgeable and informative.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs were on time, professional and able to resolve my connevtion issues quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellent, professional and patient !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad "fixed" my problem and was sooooo patient with ALL my question. They explained and demonstrated many "how to" issues AND drew a "chart" for my future reference!
I would recommend this to a friendRated 5 out of 5 stars
Starlink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great team! All was completed as needed! Always request this team.
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and support knowledgeable friendly excellent.
I would recommend this to a friendRated 5 out of 5 stars
Done right and done fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a GREAT job of mounting and installing my 85" Sony TV
I would recommend this to a friendRated 5 out of 5 stars
interested in their work and very punctual
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were kind and explained the steps to follow
I would recommend this to a friendRated 5 out of 5 stars
Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best customer service always on time and very helpful
I would recommend this to a friendRated 5 out of 5 stars
Eero Mesh Router Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new eero mesh router to help with buffering issue on my tv.
I would recommend this to a friendRated 5 out of 5 stars
Trouble with local channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was able to get my local channels for me.
I would recommend this to a friendRated 5 out of 5 stars
Deserving of rewards
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job very knowledgeable Professional Considerate
I would recommend this to a friendRated 4 out of 5 stars
Geek squad installed my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient, effective, polite, careful, considerate.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guy was very professional and really new what he was doing
I would recommend this to a friendRated 5 out of 5 stars
Surround sound linked to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phillip S solved the problems I was having. He is an expert for sure
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We're very happy with our purchases. The geek squad are great.
I would recommend this to a friendRated 5 out of 5 stars
Always a fast response.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any time i habe a problem with my computer, I know I can call the Geek Squad and get it taken care of right away. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smilely face and explain it so clearley i had it plug up wrong
I would recommend this to a friendRated 5 out of 5 stars
Very patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were really patient with me and calmly walked me through the steps to troubleshoot my problem
I would recommend this to a friend