Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GREAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The man fixed my computer. Mostly settings I knew nothing about. He was a pleasure to do business with!
I would recommend this to a friendRated 5 out of 5 stars
Logitech Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Discussed Logitech remote which only needed to be rebooted
I would recommend this to a friendRated 5 out of 5 stars
He was knowledgeable, patient, thorough.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained how to use my TV set. He even wrote down diagrams for accessing both TV and movies.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad adjusted the TV & sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barry did an excellent job & was very punctual. He explained everything he did in detail.
I would recommend this to a friendRated 5 out of 5 stars
Tv mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents did an excellent job in mounting our tv - very friendly
I would recommend this to a friendRated 5 out of 5 stars
seamless with explanations as he made it perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did a splendid job; and was a personable professional!
I would recommend this to a friendRated 5 out of 5 stars
Seth did great work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seth set up my surround sound and hooked up new T V.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is always professional and courteous. They diagnosed and fixed our issue quickly and even suggested some tweaks to make our system run smoothly.
I would recommend this to a friendRated 4 out of 5 stars
The technician was not able to troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with my TV was not happening while the technician was here. Therefore he could not find the problem.
I would recommend this to a friendRated 5 out of 5 stars
I do not know what this means. ?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was fantastic. All your people are terrific
I would recommend this to a friendRated 5 out of 5 stars
Eero Mesh Router Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my new eero mesh router to help with buffering issue on my tv.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service from Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Techs were on time, professional and able to resolve my connevtion issues quickly
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was awesome and very knowledgeable. He quickly diagnosed the problem and it was fixed.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar back in use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used an alternate method so my TV would communicate with my sound bar and woofer.
I would recommend this to a friendRated 5 out of 5 stars
Very professional and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did an awesome job! Got all working with no problems.
I would recommend this to a friendRated 5 out of 5 stars
sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had problem with soundbar--replace with new one-nohassel
I would recommend this to a friendRated 5 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes like i said it give brief pause when channnel is changed
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service , and communication would recomend to the buyers
I would recommend this to a friendRated 5 out of 5 stars
Geek squad solved my no volume problem Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly solved my no volume problem. He then did a review of my component system to make sure everything was working.
I would recommend this to a friendRated 4 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came out he was very professional tried to fix my tv but the parts are not available to order.
I would recommend this to a friend