Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Sony Bravo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was good, but they never Sony Company to come by to fix the TV.
I would recommend this to a friendRated 5 out of 5 stars
Very friendly, professional, and efficient techs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV up and running and explained how to use the system, while following Covid 19 precautions. Very happy with the service.
I would recommend this to a friendRated 5 out of 5 stars
Most helpful!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service! Arrived on time. Reassured all is working now.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad troubleshot my soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians were very friendly and found my soundbar had taken a power surge.
I would recommend this to a friendRated 5 out of 5 stars
Greek squad is the answer to our technical problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent identified and fixed my problems. He was very knowledge and professional. He rocked!
I would recommend this to a friendRated 5 out of 5 stars
Solved my Cable connection issue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was excellent! Solved my issue very quickly!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Troubleshooting Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samantha was amazing. Nice to know they have talented people to come out to the house.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was very personable, did a great job and made sure I was satisfied before he left.
I would recommend this to a friendRated 4 out of 5 stars
dealing with complexity of our tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A Geek Squad member answered some questions about our tv satisfactorily.
I would recommend this to a friendRated 5 out of 5 stars
Savant install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dante did a great job of set up our Savant remote and explaining the functions!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service comes when you purchase certain items always comes in handy
I would recommend this to a friendRated 5 out of 5 stars
sound and speaker installation and fine tuning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly, courteous and acted very professional
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always excellent service! The tech was prompt and professional!
I would recommend this to a friendRated 5 out of 5 stars
Excellent work and explanation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble shooting my new sound bar. Checked out all the various aspects and fine tuned expertly. Very helpful in advising how to work my sound bar in the future.
I would recommend this to a friendRated 5 out of 5 stars
Go Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad fixed the power problem on my Samsung TV in less than 10 min
I would recommend this to a friendRated 5 out of 5 stars
Surround sound troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my soundbar and in wall speakers in synch and optimized.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were unable to solve remote issue and they stayed with it until deciding it was a receiver problem.
I would recommend this to a friendRated 5 out of 5 stars
TV adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and quick! They were on time and very helpful!
I would recommend this to a friendRated 5 out of 5 stars
Always call the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agent quickly discovered our sound problem and fixed it. He was very nice and on time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was very good, personable, understood my problem, and fixed it promptly. I had a reason to contact in follow up and he was great again. Thank you Brandon -10 stars
I would recommend this to a friend