Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Samsung 65 inch TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were efficient and fast and very well informed and respectful.
I would recommend this to a friendRated 5 out of 5 stars
Geek quad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great experienced team highly recommended. My sound bar and tv works great.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Called and spoke to an agent. He was very friendly and helpful. Got the support we needed and fixed our problem within a few minutes.
I would recommend this to a friendRated 5 out of 5 stars
The geek squad was so quick getting my tv on the w
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were so professional and everything was just perfect
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my smart tv functioning !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was very knowledgeable, respectful and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The BB team did a great job figuring out my home theater system! I really appreciate their efforts and help!
I would recommend this to a friendRated 5 out of 5 stars
Annual Service Contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not want to be without this excellent service.
I would recommend this to a friendRated 5 out of 5 stars
set up of computer at new home
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shannon from Geek Squad set up my old computer system (moved to new home) - he did a great job - was very knowledgeable and helpful! Thank you Shannon!
I would recommend this to a friendRated 5 out of 5 stars
geek squad took 3 trps but finally fixed tv with t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.q\\2 other trips failed to fix tv - this tech did fix it at last
I would recommend this to a friendRated 5 out of 5 stars
Issues with earphones and a few other questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Restoring sound to the headphones once again was great. Husband's other questions were addressed also. Thank you, Mrs. Stroud
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It two trips to fix our issues instead of one. But they saved the day!
I would recommend this to a friendRated 5 out of 5 stars
Very fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was timely and efficient in mounting my G2 tv on the wall.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service comes when you purchase certain items always comes in handy
I would recommend this to a friendRated 5 out of 5 stars
help was needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice kid helped an old geezer operate a new fangled contraption.
I would recommend this to a friendRated 4 out of 5 stars
Good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, good, good, good, good, good, good, good. good.
I would recommend this to a friendRated 5 out of 5 stars
Helped me on computer and Roku installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were very pleasant and helped me on several issues.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad vs Theater sound problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using the Geek for all of our home studio requirements for years.. Always professional and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Props
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative diagnosed problem promptly and advised fix.
I would recommend this to a friendRated 5 out of 5 stars
Geek assured Saved the Day!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents had our tv operating at its optimum is a short time, answered my questions and restored my apps.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting tv settings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color on my new 65" tv was not remaining set when I changed channels. The Geek Squad tech did a great job adjusting the settings
I would recommend this to a friend