Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad fixed the surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found the problem , fixed it and now I enjoy the surround sound
I would recommend this to a friendRated 4 out of 5 stars
TV mirroring problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad member was friendly to deal with. Easy to talk to.
I would recommend this to a friendRated 5 out of 5 stars
Surround sound troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my soundbar and in wall speakers in synch and optimized.
I would recommend this to a friendRated 5 out of 5 stars
klw
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents installed my washer and dryer quickly and professionally
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed some assistance getting hard wired speakers to work correctly with our Sonos. The technician was courteous, knowledgeable and finished quickly.
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service while here but one small problem after they left.
I would recommend this to a friendRated 3 out of 5 stars
Installation charge reimbursement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed my printer okay, but then charged me $100. He required this before he departed. I contacted Best Buy regarding the charge, and they are sending me a reimbursement check. These charges shouldn't have occurred because I am a Total Tech member.
No, I would not recommend this to a friendRated 5 out of 5 stars
Agent was fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was able to get my printer working in a good time.
I would recommend this to a friendRated 5 out of 5 stars
Great receiver and remote service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly and knowledgeable. Great service. On a Sunday!
I would recommend this to a friendRated 4 out of 5 stars
supposed to come back reprogram my remote,
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They knew what to do, were not prepared to reprogram. Said they would come back, have not heard from them.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to get my surround sound system working properly.
I would recommend this to a friendRated 5 out of 5 stars
They was prompt and on time installing everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They was prompt and on time installing everything was good thank you Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Professional and courteous!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK job No problem with the installation of second tv
I would recommend this to a friendRated 5 out of 5 stars
Help with TV, Apple TV and Remote control issued.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both service agents were friendly and knowledgeable in what I needed for completion on my TV, Apple TV & remote issues.
I would recommend this to a friendRated 5 out of 5 stars
Got my roku working again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super service! On time and fixed it quickly. Very polite!
I would recommend this to a friendRated 5 out of 5 stars
Home visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional. Answered all questions
I would recommend this to a friendRated 5 out of 5 stars
Geek squard solved our problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are friendly, knowledable, polite and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our provider was awesome and fast! Would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad straightened out connections to TV Box.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did what was asked very efficiently.Took appropriate amount of time to do.
I would recommend this to a friendRated 5 out of 5 stars
bridge network successful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They succeeded in setting up a bridge network. very pleased.
I would recommend this to a friend