Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Home entertainment system troubleshooting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ryan was extremely helpful, he did an excellent job.
I would recommend this to a friendRated 5 out of 5 stars
worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service very neat and considerate of others valuables
I would recommend this to a friendRated 5 out of 5 stars
They were friendly & hooked up the TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents came on time & called before arrival. Very polite & friendly & showed us what to do.
I would recommend this to a friendRated 5 out of 5 stars
Good Try!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was troubleshooting my TV. He tried everything possible, but was unable to solve the problem.
I would recommend this to a friendRated 5 out of 5 stars
TV system not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome service from Mr Cazares. He figured out the problem very fast and was able to update everything.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech that came to my house was on time and very polite and above all was very knowledgeable and solved my problem with in a short period of time.
I would recommend this to a friendRated 5 out of 5 stars
Sound issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem was solved/ but came back 2 days later. Just going to get rid of the tv. Pretty agitated. But Geek Squad was good
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad adjusted the surround sound quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents adjusted my surround sound system using an app on their phone which sounded great.
I would recommend this to a friendRated 5 out of 5 stars
Fixed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the problem came in time - wires going in to speakers are too flimsy - will keep a che l on them
I would recommend this to a friendRated 5 out of 5 stars
Very pleased.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite, on-time and professional service provider.
I would recommend this to a friendRated 5 out of 5 stars
David Kingsbury Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David Kingsbury is excellent. He listens well and does his Very best to address your concerns.
I would recommend this to a friendRated 5 out of 5 stars
Did not make us feel stupid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was so helpful. Went over every detail. Thanks for the help
I would recommend this to a friendRated 5 out of 5 stars
Update Software settings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent updated my eero mesh router settings for optimum performance
I would recommend this to a friendRated 5 out of 5 stars
Amanda Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed dryer and gave me time to clean under old one.
I would recommend this to a friendRated 3 out of 5 stars
Hard To Cancel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I tried numerous times to cancel this appointment online. I called and after a few minutes wait, I was finally able to cancel this appointment. When I have used Geek Squad, I love my results but this was annoying trying to cancel my appointment I no longer needed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad receiver set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents set up my receiver correctly and now it works with Apple TV
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad saved the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It two trips to fix our issues instead of one. But they saved the day!
I would recommend this to a friendRated 5 out of 5 stars
Solved problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved problem quickly and was very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Lucas was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lucas came to help me navigate my Fire Tv and my LG tv
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected to all my devices.
I would recommend this to a friend